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Penske Honda

Indianapolis, IN

4.8
555 Reviews

4140 E. 96th St.

Indianapolis, IN

46240

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Showing 555 reviews

July 11, 2020

The Service Department is outstanding! Pricing is fair and work quality is flawless. Service advisors Angel and Edward outstanding! Honestly, our experience at Penske has ALWAYS been fabulous. Honda and P More

by CRVfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel and Edward
Jul 12, 2020 -

Penske Honda responded

Thank you for the kind review! It's great to know that you had a wonderful experience with our Service Department.

July 10, 2020

From walking in the door till leaving everyone at penske Honda was outstanding and took care of everything keep up the good work and scott hiller is great definitely the best More

by Rangerscout89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott hiller
July 08, 2020

Staff was great. Welcome me upon arrival. Courtesy car wash was not go well. Customer service was great. I recommend for all. First experience happy.😀 More

by Abdul Riaz
Recommend Dealer
Yes
Employees Worked With
Dawn
Jul 09, 2020 -

Penske Honda responded

Abdul, thank you so much for your feedback! Dawn and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 08, 2020

The service experience is always good. Angel Larios is exceptional with customer service. I drive 75 miles to go here. I bought my car here and will continue to do service here. More

by kristinrust
Recommend Dealer
Yes
Employees Worked With
Angel larios
Jul 09, 2020 -

Penske Honda responded

Hi Kristin, thank you for your kind review; we are happy to pass along your comments to the team here at Penske Honda! Thank you again for choosing us, and we hope to see you again soon!

July 07, 2020

Staff very friendly and being able to pay on the app made it very easy to check out. Will continue to use Penske Honda for service. More

by tsc
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jul 08, 2020 -

Penske Honda responded

Thank you for the positive review and rating! We are delighted to know that our team was friendly and we hope that you will continue to choose us as your dealership!

July 05, 2020

I was happy that you were able to fit me in to install a new starter. The only issue, which was small, was that I asked Toby to call my cell phone. He left a message on my home phone so I didnt see it as q More

by dzembrod
Recommend Dealer
Yes
Employees Worked With
Toby
Jul 06, 2020 -

Penske Honda responded

We appreciate you taking the time to share your quick service experience with Toby! We're glad you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!

July 04, 2020

Timely, professional, safe service Drove in for an oil change and tire rotation without an appointment. Quickly greeted by customer service rep and then directed to clean, comfortable, More

by army9r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clark Haywood
Jul 05, 2020 -

Penske Honda responded

Thank you for your kind words about your recent visit! We're happy we could help. We always love to hear from repeat customers, on their experiences. We are forever grateful for your loyal business!

July 04, 2020

Very good service. Very happy with staff. Will definitely bring car back if needs anything. Toby was so helpful did not try to up sell anything. More

by Mezike
Recommend Dealer
Yes
Employees Worked With
Toby
Jul 05, 2020 -

Penske Honda responded

We know the importance of having a great experience when servicing your car. We're so glad that we lived up to your expectations and we'll give a shout out to Toby! Thanks for your business and we look forward to the next time we can help you out.

July 03, 2020

Great Service and Support Penske Honda service coordinated my vehicle service. Providing timely, professional, and pro-active care for my vehicle, they picked up my Passport, p More

by jessicaindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward, Scott
Jul 04, 2020 -

Penske Honda responded

Thank you for the amazing review. We will be sure to thank Edward, Ira, Eric, and the rest of the team for providing you with excellent service. We look forward to working with you again.

July 03, 2020

Professional Service Good Morning - Thank you for your follow-up. Yes, the service was satisfactory as usual. The only confusing note was that the reason for the un More

by rtqpdc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
After Hours Receptionist, Mark Robinson
Jul 04, 2020 -

Penske Honda responded

Thank you for sharing you experience with us, Ellie and Bob. We will be sure to thank Mark and the rest of the team for providing you with excellent service and for helping your wife find her purse. Please feel free to reach out to us about your requests. We look forward to working with you again.

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