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Penske Honda

Indianapolis, IN

4.8
555 Reviews

4140 E. 96th St.

Indianapolis, IN

46240

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Showing 555 reviews

July 19, 2020

Toby is fantastic to deal with when requesting service. Toby is extremely knowledgeable, pays attention to detail and strives to make the process as smooth as possible. He provided instant feedback on my A More

by S2K09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Gullery
July 17, 2020

This dealership has always done excellent service and this one was equally as good if not better. It was even done faster than expected with good customer service. More

by betsybikoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember, sorry
July 17, 2020

I was pleased with the Penske Honda dealership during the leasing of my new Honda CRV. I returned my previous Honda lease vehicle and in a very short time all paperwork and lease requirements were completed More

by warddd
Recommend Dealer
Yes
Employees Worked With
Tom Flack
July 17, 2020

Wow!!! What a great quick experience I had, the 4 people I interacted with were friendly and helpful. I don't remember the drivers names from the shuttle, but Toby was so sweet when I met him and kept in t More

by Westfield Catlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby, Clark, John, and ?
July 16, 2020

Penske Honda Service was horrible. Josh Fink the Service Manager is a coward and will never call you back. Had an A/C issue on a newer Civic and had to go back twice in two months after 1500 repair. A/C w More

by Pete.sanchez
Recommend Dealer
No
Employees Worked With
Josh Fink
Jul 17, 2020 -

Penske Honda responded

Pete, We understand you have been in contact with the Service Manager, and this has been resolved. If you have any other comments, questions, or concerns, Mr. Fink will be happy to speak to you about this.

July 16, 2020

From start to finish Penske Honda staff was helpful, professional and gave great customer service! Some places make you feel “ignorant” about your vehicle and things that need to be done. I never felt t More

by Munoz Family
Recommend Dealer
Yes
Employees Worked With
Scott
July 15, 2020

Very prompt and professional service. My car was towed to Penske Honda on Saturday. Scheduled for repair (replace alternator) on Tuesday. However service got to it on Saturday and it was More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
July 13, 2020

Quality and price are good, I think it is a safe car. I am satisfied with friendly your service. All my family bought a Honda car and will be it again in the future. More

by buenoskwak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Parish
July 11, 2020

Good experience and good service Nice inspection oil and Good experience and good service Nice inspection oil and filter change fantastic delivery time is perfect moreover following all safety protocols an More

by Khawerkhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DCarson
Jul 12, 2020 -

Penske Honda responded

Thank you for the five-star review! It's great to know that you had a good service experience with us. Please come back to see us again in the future.

July 11, 2020

Tom Walker was very knowledgeable and great at showing us the different models.We took test drives in both pilot models and my wife liked the touring model even more than the toyota highlander we tried at an More

by ddcherry1957
Recommend Dealer
Yes
Employees Worked With
Tom Walker
Jul 12, 2020 -

Penske Honda responded

Thank you for the kind review! Tom was happy to assist you with everything. We will make sure to pass on your compliments to him! Please let us know if there is anything else that we can do for you.

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