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Penske Honda

Indianapolis, IN

4.8
555 Reviews

4140 E. 96th St.

Indianapolis, IN

46240

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Showing 555 reviews

August 26, 2020

Great no pressure customer service with great prices. Gave us a better price before we even arrived at dealership than what was shown on the internet. More

by Jpwoenker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doyle
August 21, 2020

Incredible customer sevice!! Bob Burgher and Justin (sits behind the big desk, has issues with calling Bob on his cell lol) Hands down the best customer service with their warm and inviting personality More

by Laura E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Burgher
August 19, 2020

We were shopping for our son’s first vehicle. Mark Robinson was absolutely amazing beyond words! Mark had two cars waiting at the front door when we pulled in to the dealership with keys in hand. Mark More

by rscamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Robinson
August 19, 2020

I purchased my Honda CR-V in 2013 and have only taken my car to this dealership. The service is great!!! Never have had to bring my car back for any reason after it was serviced. Never feel pressured to More

by acsmith4464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TOBIAS GULLERY
August 17, 2020

Everyone there was great and the service was outstanding! I was very casually and politely informed that if I didn’t fill this out it would reflect badly on those who helped me. I resent being blackmailed More

by jane.coyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Day
Aug 17, 2020 -

Penske Honda responded

Thank you for the great review, Jane! We are pleased to see the service was outstanding, but we will pass along your feedback to management regarding the review request. If there is anything else we can do for you, please let us know.

August 12, 2020

Excellent job and very efficient. My visit was for an oil change and 2 recalls. They graciously replaced batteries in both remotes with no charge as well. More

by Alice
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 12, 2020 -

Penske Honda responded

Alice, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

August 11, 2020

I had a dying battery and showed up at opening time and they took care of me quickly. Very impressed.always use them for service. More

by lmnazer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 12, 2020 -

Penske Honda responded

Thank you for taking the time to share your great experience with Scott! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

August 09, 2020

normal mileage service it took a little longer for the service advisor to come to my car this time compared to other times.. I was surprised that the service only took a l More

by cajabrier
Customer Service
Recommend Dealer
Yes
Employees Worked With
Edward Matthews
Aug 09, 2020 -

Penske Honda responded

Thank you for the five-star review! It's great to know that your service went well and was quick! Please let us know if we can be of any further assistance.

August 08, 2020

Fantastic MIKE , found the trailer connection under dash SUPER. Parts tech also GREAT . Found all needed screen viewes for complete trailer brake connection. Service techs. ALL were fantastic. More

by TLCzuba
Recommend Dealer
Yes
Employees Worked With
Mike service expert electrical connections for trailer brakes
Aug 08, 2020 -

Penske Honda responded

We really appreciate your overall fantastic feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2020

Eric was very knowledgable. He explained the highlights of the CRV so I could understand them. There was no pressure. His pleasant personality impressed me. More

by Retiredsandy
Recommend Dealer
Yes
Employees Worked With
Eric Burlison
Aug 09, 2020 -

Penske Honda responded

Thank you for the great review. We will be sure to thank Eric for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again.

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