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Penske Chevrolet

Indianapolis, IN

4.8
396 Reviews

3210 E. 96th St.

Indianapolis, IN

46240

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Showing 396 reviews

June 16, 2021

Toby was very helpful. He explained the repairs needed in detail and got them scheduled in a timely matter. I would recommend Penske and Toby for your service needs. More

by Taylor.smith3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby
Jun 19, 2021 -

Penske Chevrolet responded

Thank you for the kind review, Taylor! It's wonderful to know that you had a great experience at our Service Department. Please let us know if we can be of any further assistance here at Penske Chevrolet.

June 15, 2021

Great support for a Chevy Volt, and that's not so easy to find!! Great job of getting car in and out when promised, friendly and competent staff. More

by homergreg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 15, 2021 -

Penske Chevrolet responded

Thank you for the positive feedback! We are happy to know that you had a good car-buying experience with us at Penske Chevrolet, and we hope that you will continue to visit us! Enjoy your Chevrolet Volt!

June 14, 2021

I rarely max out a rating, but I’ve been going to Penske Chevrolet for about 10 years now. I have yet to be disappointed with the service provided. Everyone is always very accommodating and knowledgeable. I More

by artsig730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Bronson
Jun 15, 2021 -

Penske Chevrolet responded

We always love to learn from repeat customers, on their experiences especially when they are with great team members such as Jerry. Thank you, for your loyal business here at Penske Chevrolet and have a great day!

June 09, 2021

Appreciate the level of service and timely turnaround. Oil change and tire pressure adjustment were performed as requested and online payment was convenient. Thank you. More

by cruze15
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jerry Bronson
Jun 11, 2021 -

Penske Chevrolet responded

Hi there, Thank you for your positive review. We strive to ensure that we can assist our customers in a timely manner, so we are pleased to hear about your recent experience. Thank you for choosing Penske Chevrolet and we look forward to working with you again.

June 09, 2021

I could not be more pleased with the service i received. Constant communication through calls and texts and each person was friendly and well informed about my vehicle. Thanks so much. More

by ccummings7706
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby from service department, Scott Nusbaumer, Brett Rozzi, Sean Weaver
Jun 12, 2021 -

Penske Chevrolet responded

Hi there, Thank you for your positive review. We are pleased to know that our service team provided you a communicative and friendly experience. We are looking forward to your next visit with us here at Penske Chevrolet.

June 08, 2021

Exceptional. Shannon and team set the bar for excellence in customer service. Toby in service as well. They did what they said they would, in the agreed time, and went above and beyond. But did not recom More

by scottedwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Toby.
Jun 10, 2021 -

Penske Chevrolet responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

June 04, 2021

These guys at penske Chevrolet are true professionals, they know what the customer wants and dont mess around. From the moment you enter the building until the time you leave they make sure your taken ca More

by Borderstony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nusbaumer
Jun 04, 2021 -

Penske Chevrolet responded

Hi there, We appreciate your kind words about our team. Your satisfaction means everything to us, so we are pleased to hear about your recent experience. Thank you for choosing Penske Chevrolet and we look forward to working with you in the future.

Jun 04, 2021 -

Penske Chevrolet responded

Hi there, We appreciate your kind words about our team. Your satisfaction means everything to us, so we are pleased to hear about your recent experience. Thank you for choosing Penske Chevrolet and we look forward to working with you in the future.

June 03, 2021

The staff went above and beyond to make the purchase of our used vehicle very simple and straight forward. We would buy from them again for sure. More

by Deedeeclark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Barker- five stars, Jeff Copeland, Alan Asher, Sean Weaver
Jun 04, 2021 -

Penske Chevrolet responded

Thank you for that great review! Our team was happy to take care of you. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

June 01, 2021

Stopped in with a “dying” vehicle late afternoon on a Friday before the Memorial Day holiday. Jerry in service was sympathetic as I was in indianapolis from out of town. Took a little while (understandab More

by Tomg
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jerry in service
Jun 01, 2021 -

Penske Chevrolet responded

Hi- Sounds like you had a very efficient experience in our Service Department, that's exactly what we like to learn! Thank you for bringing your vehicle to us at Penske Chevrolet and we look forward to servicing your car again when needed.

May 29, 2021

We were pleased to find Bolts on the lot and a salesman (Bill Quinton) who was knowledgeable and enthusiastic about the EV. We were able to lease, which was great. Bill was very responsive, and the follo More

by Janet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Qinton, Sean Weaver
May 30, 2021 -

Penske Chevrolet responded

We're glad you enjoyed our selection. Thank you for sharing your feedback for Bill and congratulations on your lease, Janet. Please feel free to contact our team if we can be of assistance with anything further.

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