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Penske Chevrolet

Indianapolis, IN

4.8
396 Reviews

3210 E. 96th St.

Indianapolis, IN

46240

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Showing 396 reviews

May 27, 2023

The process of picking up and getting paperwork done for my new vehicle was fast and basically painless! I recommend this dealer. More

by MsLScott256
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Nusbaumer, Sean Weaver
May 28, 2023 -

Penske Chevrolet responded

Hello and thank you for sharing your five-star review about your experience with our Sales Department at Penske Chevrolet. Congratulations on your new vehicle. We appreciate your business and hope to see you again soon.

May 22, 2023

Great communication and updates on my custom ordered Tahoe! Would definitely visit again! Got my vehicle quickly More

by TeamB5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don McCarty, Jeff Copeland, Kevin Thinnes
May 22, 2023 -

Penske Chevrolet responded

Hello. It's nice to learn that our Sales Team was great at communicating the updates on your new Tahoe. Thank you for leaving us this excellent review. We hope to see you back at Penske Chevrolet for any of your future automotive needs.

May 18, 2023

Up front, honest and helpful staff and sales people. I won't hesitate to buy there again! More

by Nate F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Copeland, Paul Fiene, Roberto Guijosa, Kevin Thinnes, Sean Weaver
May 19, 2023 -

Penske Chevrolet responded

Our Sales Team here at Penske Chevrolet is proud to read that you had an honest and helpful experience with us, Nate. If we can do anything else to assist you, please feel free to reach out.

May 18, 2023

Wasn't impressed at all. Sales person was nice and easy to deal with, but dealership wasn't really trying to sell me a vehicle. Threw a high interest rate at me to see if it More

by aundrey_w
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle
May 18, 2023 -

Penske Chevrolet responded

Hello, I would like to speak with you about your experience with our Sales Team. We pride ourselves on the high-quality standards we maintain here at Penske Chevrolet and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Jace Smith General Manager Penske Chevrolet Jace.Smith@penskeautomotive.com

May 12, 2023

Great service. Friendly staff. Let them know what I was looking for and they delivered More

by Vickiflorea
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Nusbaumer
May 12, 2023 -

Penske Chevrolet responded

Hello, and thank you for your uplifting review. We're pleased to read that our friendly team provided great service and helped you find exactly what you were looking for here at Penske Chevrolet. Take care.

May 12, 2023 -

Vickiflorea responded

Scott did a great job.

May 12, 2023 -

Penske Chevrolet responded

Hello, and thank you for your uplifting review. We're pleased to read that our friendly team provided great service and helped you find exactly what you were looking for here at Penske Chevrolet. Take care.

May 12, 2023 -

Penske Chevrolet responded

Hello, and thank you for your uplifting review. We're pleased to read that our friendly team provided great service and helped you find exactly what you were looking for here at Penske Chevrolet. Take care.

May 12, 2023 -

Penske Chevrolet responded

Hello, and thank you for your uplifting review. We're pleased to read that our friendly team provided great service and helped you find exactly what you were looking for here at Penske Chevrolet. Take care.

May 12, 2023 -

Penske Chevrolet responded

Hello, and thank you for your uplifting review. We're pleased to read that our friendly team provided great service and helped you find exactly what you were looking for here at Penske Chevrolet. Take care.

May 10, 2023

Have an excellent sales staff, was very interested in wanting to know what we were looking for and was able to get the vehicle we wanted the next day. All we did was sign some papers and was out the doo More

by Cdmoon73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
May 19, 2023 -

Penske Chevrolet responded

Our Sales Team here at Penske Chevrolet is proud to read that you had an excellent experience with us. Please feel free to reach out if we can do anything else to assist you.

April 29, 2023

Entire dealership professional, clean, knowledgeable about products and GM procedures. Sales rep courteous and prompt. Financial rep not pushy about aftermarket items or extended warranty programs. More

by jim or joan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Nelson, Alan Asher, Sean Weaver
May 21, 2023 -

Penske Chevrolet responded

Thank you for your excellent review. We're happy that our Sales Team and Financing could assist you and be courteous. We hope you continue to choose Penske Chevrolet for all your automotive needs. Take care.

April 23, 2023

Bought a second vehicle from Penske Chevrolet, sales staff was easy to work with and willing to make a deal More

by Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Quinton
May 19, 2023 -

Penske Chevrolet responded

Thank you for sharing your positive experience with us, Carter. We're glad to hear that our sales staff was easy to work with and willing to make a deal for your second vehicle purchase at Penske Chevrolet. At our dealership, we strive to provide exceptional customer service and make the car buying process as smooth as possible. We appreciate your continued business and thank you for choosing Penske Chevrolet. We look forward to serving you again in the future.

December 03, 2022

This dealer is awful! !!I was interested in a Buick Enclave on their website.I hadn't heard anything from them for awhile then when I finally did I was told it was sold.I W More

by dstone1123
Recommend Dealer
No
Employees Worked With
Drew Barker
Dec 04, 2022 -

Penske Chevrolet responded

Hello, Your feedback is important to us here at Penske Chevrolet. I would appreciate the opportunity to speak with you to address your feedback regarding the Buick Enclave you were interested in. Please email me with your preferred contact information so that we can further discuss this. Thank you, Jace Smith General Manager Penske Chevrolet Jace.Smith@penskeautomotive.com

Dec 04, 2022 -

dstone1123 responded

what's there to discuss??The Buick Enclave was sold.

May 29, 2022

I contacted Penske Chevrolet in Indianapolis to buy a new Chevy Silverado 2500 they had coming in. Cameron, my sales person, was responsive and friendly. However, he told me his management refused to sell More

by Rob B.
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Cameron Morton
May 30, 2022 -

Penske Chevrolet responded

Rob, Your feedback is important to us here at Penske Chevrolet and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, Jace Smith General Manager Penske Chevrolet Jace.Smith@penskeautomotive.com

Jun 01, 2022 -

Rob B. responded

The GM reached out and gave their reasoning for their policy. While I still don’t agree with it, I can see the logic behind it and appreciate the follow up.

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