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Penske Chevrolet

Indianapolis, IN

4.8
396 Reviews

3210 E. 96th St.

Indianapolis, IN

46240

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Showing 396 reviews

March 02, 2021

Their service department is the best in town..and trust worthy...Mandy May is one of the best in customer service that I've been in association with in any company....Their technicians service department. More

by EThomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MANDY MAY
Mar 03, 2021 -

Penske Chevrolet responded

Hello, thank you so much for the kind words with Mandy and our Service Department. We truly appreciate your business and hope to see you again in the future.

March 02, 2021

Were have U been all my life!! They really have it together! Finance department was excellent took the time no pressure and talk about being polite!! Will go nowhere else! More

by Bgcntry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Mar 03, 2021 -

Penske Chevrolet responded

Hello, Thank you for the great review! We're delighted to hear our Finance Department has given you excellent service. We welcome you back anytime you need help.

February 25, 2021

Friendly staff, fast service and a good price for the work I had done. I would definitely recommend them to family and friends. Entrance is a little messed up off 96th street if you are coming from Keyst More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Feb 25, 2021 -

Penske Chevrolet responded

Thank you for taking the time to leave a review for us at Penske Chevrolet. We're happy we could meet your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 24, 2021

I was notified when the service work was finished. Upon arrival to pick up my vehicle, Toby helped me move through the check-out process. He was courteous and demonstrated value of my time. More

by lakemouse2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby
Feb 25, 2021 -

Penske Chevrolet responded

Thank you! We take our reviews seriously and are delighted to learn about your visit. We appreciate your feedback! We want all our customers to feel this way when leaving Penske Chevrolet! Safe travels.

February 24, 2021

Penske Chevy was fast, friendly and professional. My vehicle was serviced in less than an hour. I have no complaints. Happy to be a repeat customer. More

by Mkourany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 24, 2021 -

Penske Chevrolet responded

Thank you for the great review! We are pleased to learn that your vehicle was taken care of in a timely manner. Penske Chevrolet looks forward to working with you again in the future.

February 23, 2021

Windshield wiper broke due to ice. Toby was totally booked, but due to the safety issue, did the repair on top of an overbooked schedule. Toby went above the call of duty. I won't forget this. Meg o More

by slbrunso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby and Meg, Sean Weaver
Feb 24, 2021 -

Penske Chevrolet responded

Thank you for visiting Penske Chevrolet. We will be sure to thank Toby and Meg for providing you with excellent service. We look forward to working with you again.

February 22, 2021

Very prompt with the service the service was done in a timely manner. Thank you to all that helped me The service department is efficient More

by syoung2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 22, 2021 -

Penske Chevrolet responded

Thank you for the excellent review! We are thrilled to learn that the Penske Chevrolet Service Department exceeded your expectations. If we can be of future service, please be sure to let us know.

February 15, 2021

Toby was great in getting my windows tinted, & Oil Change Tire Rotation and Recall addressed. Ben, in new sales help set this all up Great Job all around. More

by Kellogsvb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Margison
Feb 16, 2021 -

Penske Chevrolet responded

Thank you for the excellent review! We are pleased to see that Toby did an outstanding job with your window tint, oil change, and tire rotation. If Penske Chevrolet can do anything else for you, please be sure to let us know.

February 11, 2021

Great dealership!!! Very helpful, the personal very nice and friendly. Me and my husband are so happy with are new traverse. Excellent customer service!! 100% More

by Erika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Guijosa
Feb 12, 2021 -

Penske Chevrolet responded

Erika, thanks for sharing your excellent car-buying experience with Roberto! We hope you continue to love your new Traverse! We look forward to working with you for years to come at Penske Chevrolet.

February 11, 2021

Bill Quinton was the sales rep that I worked with to find the vehicle equipped with features that I wanted. I traded a vehicle with in, which I would normally sell myself, but I got reasonable trade-in off More

by overbey70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Quinton, Sean Weaver
Feb 12, 2021 -

Penske Chevrolet responded

Hello, thank you for taking the time to write a positive review! We are glad to hear Bill and Sean went above and beyond to assist you with a high level of customer service throughout the process. We are looking forward to assisting you in the future. Enjoy your new ride!

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