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Penske Chevrolet

Indianapolis, IN

4.8
396 Reviews

3210 E. 96th St.

Indianapolis, IN

46240

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Showing 396 reviews

March 22, 2021

As always, I received prompt and excellent service. Toby gave a full explanation on the repairs and advised me about potential issues I need to watch for. More

by Gburton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Margison
Mar 23, 2021 -

Penske Chevrolet responded

Thank you for the positive feedback! We are delighted to know that you had another good experience with our Service Department and with the help of Toby. We value your business at Penske Chevrolet, and we look forward to any future visits!

March 20, 2021

CJ, the service advisor was awesome. Courteous, professional, accurate with his time estimate. Shop was quick. Entire service area was neat and clean. CJ needs an atta boy and a pay raise. More

by Djallen76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Jordan
Mar 21, 2021 -

Penske Chevrolet responded

CJ is a model employee, so we're happy to hear he helped you out so much! Thank you for choosing Penske Chevrolet, and we hope to work with you again in the future.

March 20, 2021

Great service. My service advisor is awesome.Keith Jones. Keith always treat customers like they are family. Very considerate and knowledgeable. Makes it easy for the cusy More

by jbelle2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Jones
Mar 21, 2021 -

Penske Chevrolet responded

It's one of our top priorities to make our customers feel as welcome and comfortable as possible, so we're happy to see that Keith accomplished that! Thank you for choosing Penske Chevrolet, and we hope to work with you again.

March 13, 2021

My experience went very smooth. I had a comfortable day with the transaction. Mike showed all the different components of the vehicle. Thank you very much. More

by Philgray1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dooley
Mar 15, 2021 -

Penske Chevrolet responded

Thank you for sharing about your smooth experience with Penske Chevrolet! We're glad to help and hope you enjoyed seeing all the different components on the vehicle. We appreciate your taking a moment to write this review.

March 10, 2021

Dealership is always friendly and helpful. They get right to the issue and help all the way through the process. Great place to buy a car or truck. More

by John911turbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Nusbaumer
Mar 11, 2021 -

Penske Chevrolet responded

John, Thank you for the five-star review! We are so pleased to hear that you enjoyed working with our team at Penske Chevrolet! We hope to see you back!

March 10, 2021

they helped us find the most necessary for our family. We just told them what we would like and they just searched for us. Excellent customer service. More

by Maria11-23-92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Guijosa, Sean Weaver
Mar 11, 2021 -

Penske Chevrolet responded

Maria, Thank you for taking the time to share your excellent experience with us at Penske Chevrolet! It's great to hear that our team was able to assist you and find you the perfect vehicle for you and your family! Please come back and see us anytime!

March 09, 2021

Everyone did an awesome job. I really love my new truck. Everything was quick and I was told about the truck and the test drive up front thank you More

by Ma1stacy44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Asher
Mar 11, 2021 -

Penske Chevrolet responded

We're pleased to learn that our staff went above and beyond your expectations during your recent visit! We hope you continue to choose us for all your automotive needs! Take care!

March 09, 2021

Walked in knowing what I needed the deal to be before I’d take time to test drive. Salesman willing to switch gear and work with finance guy up front to see if we could get close enough I would consider buyi More

by RT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Savage, Kevin Thinnes
Mar 11, 2021 -

Penske Chevrolet responded

Thank you for taking the time to leave this wonderful review! We really appreciate your business, and look forward to seeing you again on your next visit! Safe travels!

March 08, 2021

Service was good quick and easy very customer friendly. Found the noise that was occurring in car but said no fix for it. Know that two people drove it and heard the noise. Oil change was great. More

by Boilerbob1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Mar 09, 2021 -

Penske Chevrolet responded

Hello there, thank you so much for the kind words. We're glad to hear our team has helped you with your vehicle needs. If there is anything else we can do for you, please let us know.

March 06, 2021

Great service and communication. Quick repair was a little pricey but the service was great. I wished to extend the shuttle service past four O’clock Thank you More

by george.girgis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Jordan
Mar 07, 2021 -

Penske Chevrolet responded

Glad everything went well! We definitely strive to provide an experience like yours to all our customers. We look forward to working with you in the future.

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