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Penske Chevrolet

Indianapolis, IN

4.8
396 Reviews

3210 E. 96th St.

Indianapolis, IN

46240

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Showing 396 reviews

May 13, 2021

I have never had a less than stellar experience with Penske Chevrolet. From sales (Scott Nusbaumer is awesome by the way) to the finance team, service team, and dealership support team, I cannot say en More

by dgoins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Stewart, Jeff Copeland, Scott Nusbaumer, Alan Asher, Sean Weaver
May 14, 2021 -

Penske Chevrolet responded

Hi there, Thank you for your positive feedback. We are thrilled to hear that your experiences with out team have been consistently stellar. We appreciate your kind words about Scott. Thank you for choosing Penske Chevrolet and we hope to see you again.

May 11, 2021

Very helpful staff. I would definitely recommend to any friends or family. Unfortunately, due to no fault of theirs, the dealership did not have a whole lot of inventory. More

by meehanpaulj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 12, 2021 -

Penske Chevrolet responded

Thank you for the positive rating and kind words. Please let us know if we can be of any further assistance here at Penske Chevrolet.

May 08, 2021

Great service!I will be pensky customer for ever.Jerry at service department encourage people to come used penske among all other dealers . Customer is really matter More

by Jean Gerve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Bruce, Sean Weaver
May 08, 2021 -

Penske Chevrolet responded

Thank you for your nice feedback for our team in the Service Department at Penske Chevrolet. We invite you again, Jean!

May 06, 2021

I went to pay for my service work on my SUV. I was going to have to go home, drop my car off then take a Uber up there to pick up my SUV. My service consultant Jerry provided a solution so I didn’t have to. More

by Sarafreije14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Bronson
May 07, 2021 -

Penske Chevrolet responded

Thank you for the wonderful review and rating! We are delighted to know that you had a good experience with our Service Department and especially with the help of Jerry. We value your business at Penske Chevrolet, and we look forward to any future visits!

May 05, 2021

I brought my car to be serviced for oil change and to see why the ABS light was on. I was advised ABS was not working right rear hub/tire. The car was ready by 11:00 am on a Saturday. I have always had go More

by deborah.ann.carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Bronson
May 06, 2021 -

Penske Chevrolet responded

Deborah, thank you for taking the time to share your excellent experience with Jerry in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Penske Chevrolet.

April 30, 2021

I always have the best time when I go they do exactly what you ask them to do the car was bought in 2013 and have no major problems just oil change air condition was serviced rotate tires best service ev More

by Peppersmar1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 30, 2021 -

Penske Chevrolet responded

Hi there, At Penske Chevrolet we would like to thank you for your five star review. We strive to create a customer driven experience, therefore we are thrilled to hear about your recent visit. Thank you for choosing Penske Chevrolet and we hope to continue to assist with all of your future automotive needs.

April 27, 2021

they fixed what was wrong. was overcharged, saw a video on YouTube of the exact same repair and it only took them 10 minutes to fix it. More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 28, 2021 -

Penske Chevrolet responded

We strive for excellent reviews like yours, which is always our goal. Thank you, Daniel, for taking the time out of your busy day to recognize us at Penske Chevrolet.

April 23, 2021

My over all experience was very pleasant and professional,I call to see if it was by appointment only,the gentleman that I spoke with was also very helpful and pleasant. More

by Davisdarryl40th
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 23, 2021 -

Penske Chevrolet responded

Hi Davis, At Penske Chevrolet we would like to thank you for your five star review. We appreciate your kind words and we are extremely happy to hear that your experience was helpful and pleasant. Thank you for choosing Penske Chevrolet and we hope to continue to assist with all your future automotive needs.

April 22, 2021

Extraordinary discount. They were very intent on finding the car with the options I requested. I was appraised of the important documents that were required to facilitate the completion of the sale More

by cbrenjack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Nusbaumer, Sean Weaver
Apr 23, 2021 -

Penske Chevrolet responded

Hey, we're happy to learn you had such a positive experience with Penske Chevrolet! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 21, 2021

They did a quick and excellent job locating and fixing my issues! It was a great relief to get my vehicle fixed same day.Thanks Penske! More

by Ehaines306
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Jordan
Apr 22, 2021 -

Penske Chevrolet responded

Hello there, thank you for the great feedback for our team! We're glad to hear you had an excellent experience. We hope to work with you again.

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