Back

Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
663 Reviews

663 Reviews of Penske Chevrolet Of Cerritos - Service Center

Sort by
August 28, 2024

A very good experience service was great knowledgeable technical on my vehicle in and out. More

by wba325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICHARD ASCENCIO
Sep 09, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your positive experience with Penske Chevrolet of Cerritos. We're glad our technical service met your expectations. Wish you well!

August 26, 2024

Adrian Martinez is a very good advisor. He has been very patient on helping me to understand the issues with my vehicle. Because I am not knowledgeable about cars I want to feel as I can More

by SUFLEWELEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Aug 30, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience with us. We're pleased our team could assist you effectively. If there's anything more we can do, please reach out to Penske Chevrolet of Cerritos.

August 26, 2024

Efficient, quick and everything was done when promised. The Trailblazer was a perfect car for me. Thank you More

by KATHYLEEANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Ascencio
Sep 09, 2024 -

Penske Chevrolet Of Cerritos responded

Glad to hear everything went smoothly and that your Trailblazer is a great fit. Penske Chevrolet of Cerritos appreciates your feedback!

August 25, 2024

Easy webpage to make the service appointment. They start at 7:00 exactly, so if you are there early, they are not going to start checking folks in early. More

by SOCALKRUGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 30, 2024 -

Penske Chevrolet Of Cerritos responded

Thanks for sharing your experience with Penske Chevrolet of Cerritos. If you’d like to discuss the timing of our service checks further, don’t hesitate to reach out.

August 24, 2024

Shania was very helpful and she got the manager at Penske Chevrolet to cover the cost of my rent a car. More

by NOTHINBTNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania in service. 5 stars
Aug 30, 2024 -

Penske Chevrolet Of Cerritos responded

Glad to hear our team was helpful at Penske Chevrolet of Cerritos. Wishing safe travels with your new car.

August 22, 2024

I was very surprised; I have a friend that told me don't go to Penske for service because it will cost you an arm and a leg to get your car serviced there. I did go someplace else and I waited over two hour More

by BLUEMOON5356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont remember the employes names who helped me but I bet they are all good.
Aug 24, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience with Penske Chevrolet of Cerritos. We appreciate your support and are glad to provide the service you needed. Wishing you all the best.

August 22, 2024

Too many inconsistencies. Not too thrilled about the service either. Have ahead to return several times More

by KDTHEGREAT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicola Alhersh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos and I would appreciate the opportunity to speak with you about your experiences with our Service Team. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

August 17, 2024

They provided excellent service. They were very attentive. The reps have excellent customer service. I would come back More

by MCARRASCO.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
Aug 26, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your feedback. We're glad to hear about your experience at Penske Chevrolet of Cerritos and will pass on your compliments to our team.

August 17, 2024

I like this dealer very friendly and clean I will recommend it to my friends as needed More

by SNACHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Penske Chevrolet Of Cerritos responded

Thanks for your recommendation. Penske Chevrolet of Cerritos appreciates your feedback and wishes you all the best.

August 17, 2024

Amir was great, he was very honest and trusting. . Everyone was great to bith of us. More

by rickmdeleonrd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayda Alnimri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for the positive review of our team at Penske Chevrolet of Cerritos. It’s great to know everyone was accommodating for both of you. Wishing you all the best.

...
7
...