Penske Chevrolet Of Cerritos - Service Center

Over priced and terrible RV service department. This place is awful! They charged me $125 just to blow smoke thru my emissions system then quoted me $900 or possibly more for a repair I had done for This place is awful! They charged me $125 just to blow smoke thru my emissions system then quoted me $900 or possibly more for a repair I had done for $200 elsewhere. Came back for a recal issue, the appointment scheduler had me come in at 7 AM and it's now 915am they haven't even started working on my rig and I got up at 5 am for no reason! NEVER coming here again! More

Routine Service Carlos Olivares is always courteus and professional whenever I take my car in for service. Being a senior citizen I rely on people to do the right thi Carlos Olivares is always courteus and professional whenever I take my car in for service. Being a senior citizen I rely on people to do the right thing and treat me honestly. With Carlos, I get that feeling and trust him to recommend the services my car needs. Thank you and keep up the GREAT customer service you provide. Rafael Davila More

Service Advisor Carlos Olivares took really good care of me. making sure my truck was in good care and was in touch with me throughout the process. Carlos Olivares took really good care of me. making sure my truck was in good care and was in touch with me throughout the process. More

Excellent Service I've came here twice already and both times i had Carlos O as my service adviser and i recommend you go to him for everything! Excellent service! Kee I've came here twice already and both times i had Carlos O as my service adviser and i recommend you go to him for everything! Excellent service! Keep up the outstanding work! More

Painless Service Faith Fujita was helpful, quick and efficient. I was in and out of there in no time. When unexpected service comes up, it's nice to know that a trip t Faith Fujita was helpful, quick and efficient. I was in and out of there in no time. When unexpected service comes up, it's nice to know that a trip to the dealer will no put a damper in your day. More

Very satisfied Really happy with the work they did on my chevy trevers ..Very professional in every way possible Defenetly will rrecomend these dealership to all my Really happy with the work they did on my chevy trevers ..Very professional in every way possible Defenetly will rrecomend these dealership to all my friends and coworker,a very friendly dealership. More

Late Friday car problem My check engine lite came on while driving past Cerritos Auto Mall so I pulled in a safe area and pressed my ONSTAR button to get a diagnostic check a My check engine lite came on while driving past Cerritos Auto Mall so I pulled in a safe area and pressed my ONSTAR button to get a diagnostic check and they gave me two codes to have checked asap. So without an appointment my car was in their shop within 40 minutes. The car needed the camshaft replaced so I was sure I would have to leave the car overnite. But thanks to my service advisor Carlos Olivares and the great technicians the car was completed before 5:30 and the car is running great. Thanks again to timely job well done. TP Garcia More

Excellent Car Ready Service! After purchasing a Used 2015 Chevy Cruze, Jessica Lopez and the service team prepped my vehicle in a timely manner. Once my car was ready for pick-up, After purchasing a Used 2015 Chevy Cruze, Jessica Lopez and the service team prepped my vehicle in a timely manner. Once my car was ready for pick-up, I was very pleased to have the car looking shiny, clean, and new. Thank you! More

Service Department Carlos Olivares is a very helpful Service Adviser. I had my car well taken care of. I was also offered courtesy drop off and pickup. They promised the Carlos Olivares is a very helpful Service Adviser. I had my car well taken care of. I was also offered courtesy drop off and pickup. They promised the car will be done at 4PM but at 1PM I've already got the call to pickup the car. More

Great Service Car had fluid leak. Problem was analized and repairs made. Everyone was very helpful and courteous. Work was done quickly. Appreciate the service and Car had fluid leak. Problem was analized and repairs made. Everyone was very helpful and courteous. Work was done quickly. Appreciate the service and will be back. More