Penske Chevrolet Of Cerritos - Service Center

Excellent Service! I am completely satisfied with the service I had at Penske Chevrolet of Cerritos. As always when I took my car for repairement, the service was exce I am completely satisfied with the service I had at Penske Chevrolet of Cerritos. As always when I took my car for repairement, the service was excellent. It took less than the time they told me it was going to take. I did not have to wait more time. Employee John Booze was very nice, and kept me informed about the state of my car at all times. Thank you! More

IN&OUT Oil Service Out of several chevy dealers that I called these guys were the only ones that stay open late.The others would not take my car because their last appoi Out of several chevy dealers that I called these guys were the only ones that stay open late.The others would not take my car because their last appointment was at 3 pm. Come on Guys! I don't get out till 3:30 shhh. My service advisor, David Canche took my car in for service at the last minute and I had my car back in 30 minutes. Even got a complementary car wash. I was in and out of there in no time at all. It was a great experience, I even had time to take care of other things I had to do. I know I will return to Penske Chevrolet for my cars service, oh and the price was reasonable because I called some other places and they wanted to charge an arm and a leg for the oil change xxx those guys wanted about 30 dollars more than what chevy charges. Anyways I appreciate the assistance with my cars service and for these guys staying open late. More

Stephen Serrano is the Greatest!!!!! I am an owner of a restaurant , so Customer service is what I expect to be at its greatest !!! Stephen went above and beyond without me even having to I am an owner of a restaurant , so Customer service is what I expect to be at its greatest !!! Stephen went above and beyond without me even having to ask one question , it's like he knew what I wanted from the start !! He began by reading my mileage and right away said oil change and I said yes .... I didn't wait too long less than a hour and I got my car back nice and washed !!! Will recommend everyone to go to Penske Chevrolet Cerritos!!! Thanks Stephen for the amazing service , I see a future for you at Penske Chevrolet Cerritos being manager one day !!! More

Fast, courteous service and great communication Stephen Serrano helped me get my Volt in for recall service. Made an appt and they took it in early. Text messages kept me up to date, and I picked up Stephen Serrano helped me get my Volt in for recall service. Made an appt and they took it in early. Text messages kept me up to date, and I picked up my car - fixed and washed - right on time! More

Grade A Experience Stephen Serrano was more than happy to help and provided great service and communication when dealing with my vehicle. He kept me in the loop at all t Stephen Serrano was more than happy to help and provided great service and communication when dealing with my vehicle. He kept me in the loop at all times I never had to worry about what was going on with my vehicle. Overall excellent experience! More

Great and fast service. The person who helped me was Carlos Olivares. I was very satisfied with the great and fast service on my car. I was informed at all times of how the s The person who helped me was Carlos Olivares. I was very satisfied with the great and fast service on my car. I was informed at all times of how the service was going and I was also informed of how much it would be and if I wanted the service done. In a couple of hours three things were fixed on my car, thank you. More

Service The team is customer friendly. Mr. David Echeverria addressed all my questions thoroughly to my satisfaction. The wait time and pricing was fair. Than The team is customer friendly. Mr. David Echeverria addressed all my questions thoroughly to my satisfaction. The wait time and pricing was fair. Thank you! More

Great Experience I use to come here all the time but then my guy left and had not so great service but now decided to give them another chance and got paired up with D I use to come here all the time but then my guy left and had not so great service but now decided to give them another chance and got paired up with David Echeverria and he was so nice and through! Great experience coming back! More

Oil change Great experience, the moment they asked for my millage, it was all a breeze after that. Thanks to David Echeverria, and the rest of the staff. Great experience, the moment they asked for my millage, it was all a breeze after that. Thanks to David Echeverria, and the rest of the staff. More

Service Dept I made an appointment online for 9 but ended up showing up early. They took me early anyway and thanks to Carlos Olivares, I was in and out in about a I made an appointment online for 9 but ended up showing up early. They took me early anyway and thanks to Carlos Olivares, I was in and out in about an hour. Thanks again! Aaron More