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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
750 Reviews

750 Reviews of Penske Chevrolet Of Cerritos - Service Center

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April 21, 2023

Luz was very nice and helpful, I was a little disappointed with the quote received, I am forced to take other avenues to have the issue fixed. More

by JOEZEE2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Catherine Sommerville
Report | Print
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for your positive review and feedback. We are happy to see our Service Team was nice and helpful during your visit. If there is anything else we can help you with here at Penske Chevrolet of Cerritos, please let us know.

April 18, 2023

Everything will be done and said to say it’s not covered under the warranty. More

by gdegener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shania
Report | Print
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to learn more about your recent visit to our Service Department. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

April 16, 2023

Been using this dealer service center for years. They’re expensive but service is consistent More

by BLINDED_BY_SCIENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Canche
Report | Print
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you so much for your positive review and 4-star rating. We appreciate learning that our Service Department here at Penske Chevrolet of Cerritos is consistent. Feel free to let us know how we can earn that fifth star, and thank you for your loyalty. Take care.

April 16, 2023

Everyone is really personable, from the phone call to schedule appointment to the actual service itself. More

by DUENASIGNACIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 19, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you for your amazing review of Penske Chevrolet of Cerritos. We are so glad you had a good service experience from the beginning to the end of your visit. Please feel free to let us know if there is anything else we can do for you.

April 16, 2023

Friendly, professional, and expert service. Shania is great at communicating and explains everything well. Will continue coming here for services. More

by ALMAVRAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania service dpt
Report | Print
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, we truly appreciate your beaming review for us here at Penske Chevrolet of Cerritos. It is such a joy to read that your experience has been friendly, professional, and communicative. We thank you for your return business, and have a great rest of your day.

April 12, 2023

Always pleasant and friendly and very helpful and efficient would recommend your dealership service department to all my friends More

by MANCTA.60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Jefferson, Geoff Mallard, Thomas Navarette, Sam Nachawati, Sean Weaver, Catherine Sommerville
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May 19, 2023 -

Penske Chevrolet Of Cerritos responded

We are excited to read that our Service Team was pleasant, friendly, efficient, and helpful ensuring you had a great experience. Thank you for your positive review and recommendation. We are here if you need any further assistance here at Penske Chevrolet of Cerritos.

April 12, 2023

This service person and dealership went beyond excellence i never have received such treatment from any dealership. Felipe Cornejo was very professional and kept me informed all the time about my vehicle. I More

by SALFLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe cornejo
Report | Print
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

We really appreciate your great rating and review. Our Service Team hopes that you continue to choose Penske Chevrolet of Cerritos for all of your automotive needs. Take care.

April 12, 2023

Very responsive, helpful and fast service. Pleasant surroundings and the Mall shuttle is a plus. More

by TRAVLINASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
Report | Print
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

We are excited to read that our Sales Team was quick, pleasant, and helpful ensuring you had a great experience. Thank you for your positive review. We are here if you need any further assistance here at Penske Chevrolet of Cerritos.

June 09, 2020

I bought my 2017 Silverado truck, I took it in for diagnostic because I concern about the starter. The service Manager name is Faigh told me if I agree to fix the problem than the diagnosis fee will b More

by Dinhtung0402
Recommend Dealer
No
Employees Worked With
Faigh as the manager
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April 17, 2019

Great Job! Great service overall. Customer Service @ it’s best. I needed work done on my 2019 suburban which was going to take more than 7 hours took the shuttle More

by BigRib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard and Carlos
Report | Print
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