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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
750 Reviews

750 Reviews of Penske Chevrolet Of Cerritos - Service Center

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April 28, 2023

Customer service was very great. Very respectful and professional. I cannot ask for eating better. More

by arthur13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

We are delighted to see you had a great experience with our team here at Penske Chevrolet of Cerritos. It is great to learn you found them to be respectful and professional. We appreciate your business and hope you come to see us again sometime.

April 27, 2023

Awesome great customer service thank you Felipe! For your amazing service. Give you a ten More

by ALEJANDREROCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
May 20, 2023 -

Penske Chevrolet Of Cerritos responded

Hello ALEJANDREROCIO, we are glad you enjoyed great customer service working with our team at Penske Chevrolet of Cerritos. Thank you for your awesome review. We are here if you need any further assistance.

April 26, 2023

Great customer service and attention to detail. Friendly workers combine with a very good atmosphere. More

by WILL3JUNEMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, and thank you for your amazing 5-star review. We are pleased to see that your visit here at Penske Chevrolet of Cerritos was friendly and attentive, and that you received great customer service. We hope you enjoy the rest of your day.

April 26, 2023

Great customer service At the dealership But sometimes the females who answer the phone do not know if cars are under warranty . I did not get my answer until I scheduled an appt.. I still re More

by SOPHIAMEDINA1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Sommerville
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Penske Chevrolet of Cerritos wants to thank you for your positive review and important feedback. It is wonderful to read that you received great customer service, and we are always looking for ways to improve. Thank you for your kind recommendation and we hope you enjoy the rest of your day.

April 26, 2023

I had a really good service, David was really good attendant.A+ I really great full with his attention. More

by escuadrashowerpans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Catherine Sommerville
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

We are glad to learn that you are impressed with our Service Department. Thank you so much for being a valued customer of Penske Chevrolet of Cerritos.

April 25, 2023

I always have the dealership service staff do my oil changes and preventative maintenance on my Chevy vehicles, Equinox and Malibu. The staff were professional and the service provided was quick and th More

by CARMICHAELSHELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
May 20, 2023 -

Penske Chevrolet Of Cerritos responded

We truly appreciate you taking the time to write such a great review, and trusting us at Penske Chevrolet of Cerritos to take great care of your Chevrolet Equinox and Malibu. Our Service Department will make sure you always get treated to top-notch automotive care every time you visit.

April 23, 2023

Always excellent customer service when I come. Honest and fast service I’m Not waiting hours especially when I have my kids with me. I’ll continue to service my vehicle here. More

by KMELE1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Catherine Sommerville
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for choosing our dealership for your vehicle's service needs and for sharing your positive experience. We are thrilled to hear that you consistently receive excellent and honest customer service from our team, and that we can accommodate your needs when you have your kids with you. We appreciate your loyalty and look forward to continuing to provide you with exceptional service in the future at Penske Chevrolet of Cerritos.

April 22, 2023

Manager was extremely helpful and friendly. Work was completed timely and was expect updates on progres. More

by joannaberumen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Flores
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

Hello Joanna, thank you for your wonderful review and rating of Penske Chevrolet of Cerritos. We are happy that our Service Team promptly helped and we welcome you back for any future needs or concerns.

April 22, 2023

Beyond Excellent service provided by service advisor felipe, took care of all my vehicle needs More

by felipe_010106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

We are glad you enjoyed great customer service working with our Service Team at Penske Chevrolet of Cerritos. Thank you for your excellent review and for trusting us with your vehicle. We are here if you need any further assistance.

April 22, 2023

Service appointment for my vehicle was quick and efficient and service advisor was great enjoyable More

by ELP1BNSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

We are excited to read that our Service Team was quick and efficient ensuring you had an enjoyable experience. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance here at Penske Chevrolet of Cerritos.

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