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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
663 Reviews

663 Reviews of Penske Chevrolet Of Cerritos - Service Center

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September 13, 2024

Shania is the absolute best! She communicates effectively and assists with all my needs. Thank you so much Shania! I will always return to her. More

by Marlenarcampos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
Report | Print
Sep 19, 2024 -

Penske Chevrolet Of Cerritos responded

Thanks for your kind words about our team at Penske Chevrolet of Cerritos. I'm glad to hear that you had a great experience.

September 13, 2024

When I come home from the dealership and realize i didn’t bring my coupon for 40.00 off. Your crew should have provided this long term customer with that discount. More

by BHAMSURF66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Sep 19, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos. I would appreciate the opportunity to speak with you to address your feedback about your recent visit to our Service Department regarding the acknowledgment of a coupon. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 13, 2024

We had a great experience with the staff at the service center. I had a no hassle experience More

by jimmy68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
Report | Print
Sep 19, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos appreciates your kind words. Happy to hear about your smooth visit with us!

September 12, 2024

The service representative was not helpful and the safety light is still on, according to the rep it would stay on. More

by AEDE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Sep 19, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos. I would appreciate the opportunity to speak with you to address your feedback regarding your latest experience with our Service Department, specifically about the customer service you received and the issue with the safety light activation in your vehicle. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 12, 2024

David was great helping us and we had the issue on the seat fixed. Thank you David and team. More

by NORMAE.LARIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Sep 18, 2024 -

Penske Chevrolet Of Cerritos responded

Glad to hear our team could help with your seat issue. Thank you for choosing Penske Chevrolet of Cerritos.

September 06, 2024

I Had an appointment, was out quickly-less than estimated time of an hour and a half was alittle over an hour which was nice since long commute-loyal customer More

by ADRIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Sep 16, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your feedback. We appreciate your loyalty to Penske Chevrolet of Cerritos!

September 01, 2024

Customer service was great, didn't have an appointment and still took my car to get serviced. Was given a time my car would be ready and was done ealier than expected. More

by RAYMONDREZAJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
Report | Print
Sep 12, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your review. We’re glad Penske Chevrolet of Cerritos could assist and finish the service ahead of schedule.

August 31, 2024

Our sales person was very professional, efficient and personable. Helped make the experience a pleasant one More

by COCCTREASURER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayda Alnimri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Penske Chevrolet Of Cerritos responded

Glad to hear you had a pleasant experience with our team at Penske Chevrolet of Cerritos. Thank you for your review! Take care.

August 30, 2024

Great job. The professionalism they showed was very impressive. Always keeping you inform if any changes come up. More

by VICTORIASWEENEY2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department was great
Report | Print
Sep 10, 2024 -

Penske Chevrolet Of Cerritos responded

Thanks for your kind words. We're pleased to hear about the professionalism at Penske Chevrolet of Cerritos and that we kept you informed.

August 28, 2024

The service on my car was really quick. Shania Barnes was very friendly and helpful. She always is. More

by SHREK28465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Report | Print
Sep 09, 2024 -

Penske Chevrolet Of Cerritos responded

Happy to hear you had a quick and helpful experience. Shania's always striving to offer great service. Thank you from Penske Chevrolet of Cerritos​!

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