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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
699 Reviews

699 Reviews of Penske Chevrolet Of Cerritos - Service Center

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November 09, 2024

The whole transaction of leasing a new car with smooth, efficient and quick. Very happy with this process. More

by KLUJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abed and Lesly. 5 stars!
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Nov 09, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos appreciates your feedback. It’s great to hear that the leasing process went smoothly for you. Thank you for choosing us.

November 08, 2024

My visit went very we'll, as always. Service person Shania Barnes always makes sure of that. She is an asset to the company. More

by SHREK28465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
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Nov 09, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for the kind words about our team. Penske Chevrolet of Cerritos appreciates your support.

November 08, 2024

Service center is incredible! I love how easy they make it and how fast and reliable they are. Would definitely recommend to anyone with a Chevy. More

by david.madison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe. The best
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Nov 09, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos is glad to know you had such a positive experience with our service center. We appreciate your recommendation!

November 03, 2024

Good customer service, they had my vehicle when expected. They reviewed all inspection points and explained with detail More

by ARREVILLAGAARACELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 05, 2024 -

Penske Chevrolet Of Cerritos responded

Glad you had a efficient experience with Penske Chevrolet of Cerritos. Safe driving ahead.

November 02, 2024

Slow financing process. 4 hours at the dealer. , it would have helped if they processed the application in advance. More

by ajawich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abed
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Nov 05, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Thank you for your feedback. Although we appreciate the 5-star rating, I would like the opportunity to speak with you further about your review. At your earliest convenience, please reach out to me. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

November 02, 2024

Service was exceptional. Abed was wonderful. Heard what I was looking for and helped me get it. More

by FATIMAROSALES0122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abed
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Nov 05, 2024 -

Penske Chevrolet Of Cerritos responded

Thanks for recognizing our team. Glad to hear your experience was positive at Penske Chevrolet of Cerritos.

October 30, 2024

The service advisor Adrian is the best, he kept me informed and checked to ensure I was okay and if I needed anything, and before I knew it my car was ready. You have a great team 😊 More

by IOKEPA007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Oct 30, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your kind words. At Penske Chevrolet of Cerritos, we take pride in having a great team that cares about our customers' experiences.

October 27, 2024

Penske Chevrolet Is Like Seeing A Family Member, Always Looking To Make You Feel Special, Especially Adrian Martinez. I Will Be Back More Often Soon With My 2015 Chevy Silverado !!! More

by SHORTS_TSHIRT_GUYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Report | Print
Oct 27, 2024 -

Penske Chevrolet Of Cerritos responded

It’s great to hear you had a positive experience with us at Penske Chevrolet of Cerritos. Our team always enjoys being there for our customers and your 2015 Chevy Silverado is in good hands here. Looking forward to seeing you again!

October 26, 2024

Really great service they attend us really great every time we go to dealer or service More

by taniacastillo1190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos. It's a pleasure to know that our Service Team always delivers exceptional customer care and service to you, however, I would appreciate the opportunity to speak with you to learn more about the 3-star you have assigned us. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

October 24, 2024

When had my tires changed well alignment was off now. My tire light is on. I have to bring my car back. More

by BENDERM65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian Martinez
Report | Print
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