Penske Chevrolet Of Cerritos - Service Center

It was a pleasure working with Nicola, he took his time on every step of the process to make sure it was done correctly, I will definitely recommend his services, and will definitely be doing business with on every step of the process to make sure it was done correctly, I will definitely recommend his services, and will definitely be doing business with him again More

I always go back to this dealership because they have great customer service and better prices great customer service and better prices More

The car is good it just the price you have to pay it just takes some time to get used to the car, but everything else is OK takes some time to get used to the car, but everything else is OK More

Service was excellent Shania was very helpful. She went above and beyond with the service she provided…thank you! She went above and beyond with the service she provided…thank you! More

Salesman Nicola was great but the service department needs work. Took care of in for seat issues and they couldn’t figure out the problem. needs work. Took care of in for seat issues and they couldn’t figure out the problem. More

Awful. They charged me so much for a glass replacement. Insurance barely covered 20% . Never use their services again They charged me so much for a glass replacement. Insurance barely covered 20% . Never use their services again More

Great customer service. As soon as i arrived, the staff immediately went out of their way to help. As soon as i arrived, the staff immediately went out of their way to help. More

Great customer service friendly atmosphere , fix the issues in a timely manner clean bathrooms in building . issues in a timely manner clean bathrooms in building . More

In the past (bought a Bolt on 2017), service my wife received at this dealer was not good and I started going to a dealer in Santa Ana. However; just had a repair done this month and I was pleasantly su received at this dealer was not good and I started going to a dealer in Santa Ana. However; just had a repair done this month and I was pleasantly surprised by the attentiveness of the Service Rep. Though Chevrolet was not able to get the needed part to this dealer after 4-weeks, the Service Rep' found a part marked as excess and started the repair. the part turned out to be defective. But the Service Rep' was able to locate the part in another dealership and the repair was completed. My end assessment is that Chevrolet does not have a good inventory system — but the attentiveness and initiative of the people they've employed make do given the sub-par parts inventory management systems. More

Service Representative was very nice, and personal he took great care of my needs and questions took great care of my needs and questions More