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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
660 Reviews

660 Reviews of Penske Chevrolet Of Cerritos - Service Center

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May 23, 2023

Effortless check in with a friendly helpful tech, advised me of my trucks needs and was on my way. More

by RESCUEBIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
Report | Print
May 24, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, Penske Chevrolet of Cerritos wants to thank you for your kind words and review. It's great to read that our Service Team provided a friendly, helpful, and informative visit for you. We are always happy to help.

May 19, 2023

Luz Aparicio was excellent! She met me on the service drive at my appointment time and provided prompt information and explanations to my questions. More

by JDLTAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz Aparicio
Report | Print
May 20, 2023 -

Penske Chevrolet Of Cerritos responded

Hi, thank you for taking the time to leave us this 5-star review. It makes us delighted to learn that our Service Team met you at your appointment time and promptly gave you information on the service you received, as well as answered the questions you had. Thank you so much for choosing to visit us here at Penske Chevrolet of Cerritos and you are more than welcome to visit us if you need any further assistance.

May 19, 2023

this dealership was hospitable in their service and would like to thank them for guiding our purchase More

by LDREW22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Slavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Penske Chevrolet Of Cerritos responded

We are excited to read that our Sales Team was hospitable and guiding ensuring you had an enjoyable experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Penske Chevrolet of Cerritos.

May 18, 2023

I like this dealership because their staff it’s friendly and their work it’s done in a professional manner!! More

by MAYNEILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nabor
Report | Print
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

Hello MAYNEILL, we are excited to read that our team was friendly and professional ensuring you had a great experience. Thank you for your positive review. We are here if you need any further assistance.

May 18, 2023

Excellent customer service, efficient service, and timely service. Very professional from beginning to end. Consider providing a courtesy car wash with service. More

by ABURGUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept.
Report | Print
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

It sounds like you had a very efficient five-star experience with our Service Department. Thank you for bringing your vehicle to us at Penske Chevrolet of Cerritos and we look forward to servicing your car again when needed.

May 17, 2023

Friendly staff. Angel was a great help on helping me get the best deal for my chevy Camaro More

by Leslie Mireles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial department- forgot his name
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May 18, 2023 -

Penske Chevrolet Of Cerritos responded

Leslie, we are honored you took the time to leave us a five-star review. It makes us happy to know that our friendly Sales Team was a big help in getting you the best deal for your Chevrolet Camaro. Thank you for choosing Penske Chevrolet of Cerritos and have a wonderful day.

May 15, 2023

My first time coming to get service on my vehicle and it was a very pleasant experience. My advisor Shania was wonderful and explained everything. Thanks for your help will be returning soon. More

by SONDRA.VELASQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
Report | Print
May 15, 2023 -

Penske Chevrolet Of Cerritos responded

Hello Sondra. We are so glad to learn that your first service experience here was pleasant and that our Service Team could explain everything wonderfully. We are excited to see you back here at Penske Chevrolet of Cerritos with your future automotive needs.

May 14, 2023

Fast service, Shania was there to meet me when I arrived. Quickly serviced the truck and got me on my way More

by ERICHALEY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
Report | Print
May 15, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for taking the time to share your experience with our Service Team. We are happy to see they were welcoming and provided efficient service. Thank you for trusting Penske Chevrolet of Cerritos with the service of your truck. Let us know if there is anything else we can help you with.

May 12, 2023

Excellent customer service and good job with repairing my car and performing the recall service. More

by GENENAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 19, 2023 -

Penske Chevrolet Of Cerritos responded

We are glad you enjoyed great customer service working with our Service Team at Penske Chevrolet of Cerritos. Thank you for your excellent review and for trusting us with your vehicle. We are here if you need any further assistance.

May 11, 2023

Shania was professional, honest and went out of her way to communicate what they were doing and the time frame it would take. More

by TJSCIACCA
Recommend Dealer
Yes
Employees Worked With
Shania
Report | Print
May 12, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for the great rating and review. We are happy to see our Service Team at Penske Chevrolet of Cerritos was very professional and honest and provided updates on the services needed. We thank you for your business.

May 12, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for the great rating and review. We are happy to see our Service Team at Penske Chevrolet of Cerritos was very professional and honest and provided updates on the services needed. We thank you for your business.

May 12, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for the great rating and review. We are happy to see our Service Team at Penske Chevrolet of Cerritos was very professional and honest and provided updates on the services needed. We thank you for your business.

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