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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
699 Reviews

699 Reviews of Penske Chevrolet Of Cerritos - Service Center

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November 28, 2024

Worst dealership I’ve dealt with. They try to overcharge you on everything whether it’s a vehicle or parts on vehicle. Management is very unprofessional and I will never go to Penske More

by freewilly661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Ascencio
Nov 28, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos, and would like the opportunity to discuss the prices provided by our Sales and Service Teams, as well as the level of customer care you have received from our Management Team. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

November 28, 2024

The service department was helpful, efficient and courteous. I definitely recommend this dealership for sales or service. More

by jim.cbi2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Penske Chevrolet Of Cerritos responded

Your recommendation means a lot to us. Thanks for choosing Penske Chevrolet of Cerritos.

November 28, 2024

Baron and George were remarkable did absolutely everything they could to help us and still do More

by Juliette Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words about our team. Penske Chevrolet of Cerritos is glad to be of service and we're always here to help.

November 26, 2024

I went for a service without appointment they took me in . The customer service experience was great. More

by ACOSTAMAURICIO50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Penske Chevrolet Of Cerritos responded

Glad to hear your visit was pleasant. Penske Chevrolet of Cerritos appreciates it!

November 24, 2024

Great as always. We have been coming here for years to purchase and service our vehicles. More

by ANGCUAD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your continued trust in Penske Chevrolet of Cerritos. We look forward to serving all your new vehicle needs and service another time.

November 24, 2024

Great as always. We have been coming here for years to purchase and service our vehicles. More

by ANGCUAD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Penske Chevrolet Of Cerritos responded

Thanks for your loyalty. Penske Chevrolet of Cerritos is pleased to be part of your journey.

November 22, 2024

Very good service thank you pavel very professional and fast I recommend everyone to go there More

by NICHOJIMENEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 23, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos is pleased to hear about your positive experience. Our team always aims for quick and professional service. Thanks for recommending us.

November 18, 2024

My first time dealing with Penske Chevrolet of Cerritos was very pleasant and rewarding. I was having issues with my 2019 Cadi and was recommended there for car service and repair. The person who assiste More

by ejuarez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Canche
Nov 19, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos values your kind words and is glad you had a rewarding experience with our team. We’re pleased to know that the car service and repair process was smooth for you. Thank you for trusting us, Maria; we look forward to seeing how we can assist in the future!

November 17, 2024

Penske installed battery charge limiting software and mileage restrictive software to the car on 10-9-24 before I purchased it 10-14-24. Dealer did not disclose this information to me and I feel like I More

by DaveSlinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Orozco
Nov 19, 2024 -

Penske Chevrolet Of Cerritos responded

Hello Dave, Please know that we take your feedback seriously. I would like to discuss your concerns regarding your recent experience with our Sales Team regarding your recent car-buying experience. Please send me an email with your preferred contact information to discuss this further. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

November 10, 2024

Was very happy with the service and helpfulnees of the service wrighter,was prompt and done right More

by PETERLIZJULIANA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
shina
Nov 10, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your positive feedback on the service. It's great to hear you had a pleasant experience with our team at Penske Chevrolet of Cerritos.

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