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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
669 Reviews

669 Reviews of Penske Chevrolet Of Cerritos - Service Center

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November 23, 2023

It was a good and quick wait time. I just didn’t like the wait for a service manager to come out and help me More

by ANDRESRAMOS7575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 01, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, We are glad to see that our team here at Penske Chevrolet of Cerritos provided you with prompt service. If you would like to discuss your feedback regarding your recent visit or interactions with our team, please feel free to contact me directly. Best regards, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

November 21, 2023

Quick, timely, courteous, At least this wasn't a waste of my time. The office isn't helping to rectify my registration issues, which they know about. All that is being done is, me being strung out until a la More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Means
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Medina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No longer at the company.
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Nov 22, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, we appreciate your review. It is gratifying to know that our courteous Sales Team was timely and quick while assisting you with your needs. Please feel free to reach out to me to further discuss your vehicle's registration. Take care. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

November 20, 2023

I’d like that I can schedule an appointment right away the only thing is sometimes the wait is long considering I have an appointment More

by PATSYRAMOS358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
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Nov 21, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you for your positive review and feedback. We're glad to learn that it was easy for you to make an appointment with our Service Team. We hope you continue to choose Penske Chevrolet of Cerritos for all your automotive needs.

November 19, 2023

It was super easy to book my appointment and the service was fast, comfortable waiting area. More

by K_LARES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, we appreciate your positive review. It brings us joy to learn that it was easy to book an appointment and that you were comfortable while waiting in our accommodating waiting area. If you ever have any future needs, we are always here to help at Penske Chevrolet of Cerritos.

November 16, 2023

Shania is very responsive and stays in top of everything. The service staff is thorough and knowledgeable. Another positive experience at Penske Chevrolet! More

by SANDIE.WELDON
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
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Nov 17, 2023 -

Penske Chevrolet Of Cerritos responded

We are honored you took the time to leave us a five-star review. It is wonderful to know that our Service Team was thorough and responsive during your visit. If you ever have any future needs, we are always here to help at Penske Chevrolet of Cerritos.

November 16, 2023

Adrian Martinez excels in customer satisfaction and relaying updates and news pertaining to your vehicle. Definitely made me feel at ease in a stressful situation. More

by SEZATEMARCOS
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Report | Print
Nov 16, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for taking the time to leave this wonderful review for our Service Team. We are honored to know you felt at ease receiving news and updates on your vehicle. Please let us know if you have any additional questions or concerns, and thank you for choosing Penske Chevrolet of Cerritos.

November 16, 2023

Nice car for sale! Everyone polite. Only thing was the salesperson never took me through the car and as a result later found there was a problem with Onstarr which resu More

by jameskents127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amin
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Nov 17, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you for your positive review and feedback. It is pleasing to know that our Sales Team was helpful and did a great job addressing your concerns with your new purchase. For any additional assistance, please feel free to contact us anytime at Penske Chevrolet of Cerritos.

November 12, 2023

All of the folks in the Service Department were very professional, friendly and courteous, and I received an excellent service on my new 2023 Tahoe. Thank you. More

by SCREENWRITER001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Report | Print
Nov 13, 2023 -

Penske Chevrolet Of Cerritos responded

Thank you for trusting our Service Team to assist you with the needs of your new 2023 Chevrolet Tahoe. We take pride in offering professional care, courteous interactions, and excellent experiences. Penske Chevrolet of Cerritos is here for you.

November 10, 2023

So far so good , was happy with the courteous greeting I received and felt like I was treated very professionally. I’ll be back More

by KEYDESIGN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, we're glad you're happy with the way we do business here. It brings us joy to learn that our team treated you professionally and was happy to assist you during your visit. We look forward to assisting you again at Penske Chevrolet of Cerritos.

November 10, 2023

I am a repeat customer of Penske Chevrolet for whenever my corvette disappoint me. ADRIAN MARTINEZ is always friendly and helpful, and his customer service is outstanding. I’ve recommended them to all my More

by JAVIER4121989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian martinez
Report | Print
Nov 11, 2023 -

Penske Chevrolet Of Cerritos responded

Hello, thank you very much for trusting us here at Penske Chevrolet of Cerritos with your Chevrolet Corvette. We are glad to learn that our Service Team is always helpful and provides you with excellent customer service. It is such an honor to receive your 5-star review and recommendation and if there is anything else that we can do to assist you, please feel free to let us know.

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