Penske Chevrolet Of Cerritos - Service Center

Richard was very helpful. .he went above and beyond to give us the best service . .he went above and beyond to give us the best service . More

Love it. Very helpful. Very kind. Very on Point. Love my vehicle and the financial Advisor is gorgeous Very helpful. Very kind. Very on Point. Love my vehicle and the financial Advisor is gorgeous More

Service writer Adrian was very helpful and gave amazing customer service, however, no shuttle service or car wash makes me not want to return. We pay large amounts of money for our Chevy vehicles yet we ar customer service, however, no shuttle service or car wash makes me not want to return. We pay large amounts of money for our Chevy vehicles yet we are not treated as good as people who purchase a low end BMW, Mercedes, Lexus etc. for less. More

I did a survey in the past. But I think does not matter my opinion . Never got an answer. But I think does not matter my opinion . Never got an answer. More

Excellent customer service! From the moment we pulled into the lot we were greeted and everyone answered any questions we had. From the moment we pulled into the lot we were greeted and everyone answered any questions we had. More

Had to wait for longer than 30 to get back my car although I was told it was ready! Had to chase around the rep to check if she had gotten my car delivered to the driveway however chisme was better although I was told it was ready! Had to chase around the rep to check if she had gotten my car delivered to the driveway however chisme was better she was talking to her coworkers instead of having my vehicle ready to go, then she realized I was waiting too long so she rushed to get the paperwork done. Very unprofessional! This is the second time I come here and the treatment has been very poor. Aside from making me wait, high prices, I get the rudest customer service. I am NOT a happy customer. My time is VALUABLE. More

I always bring my car here for service. It's always a good experience, regardless of the good or bad news I get regarding my car. I always work with Shania Barnes. Nothing against the other It's always a good experience, regardless of the good or bad news I get regarding my car. I always work with Shania Barnes. Nothing against the other reps. Shania was the first rep I ever worked with and she is very good at what she does. More

Terrible customer service. Our service rep was dreadful. Rude and tried to be the mechanic. Our service rep was dreadful. Rude and tried to be the mechanic. More