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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
708 Reviews

708 Reviews of Penske Chevrolet Of Cerritos - Service Center

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January 08, 2025

Very Good Customer Service, friendly smiled at me and made me feel home. Also showed respect and professionalism with care. More

by THORNJAMES006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience with Penske Chevrolet of Cerritos. We're glad our team made you feel welcome and at home.

January 08, 2025

From the moment I got there for my appointment I was treated politely and professional by the employees . More

by COELHOS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Report | Print
Jan 09, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for your kind words. We're glad to hear about your positive experience at Penske Chevrolet of Cerritos.

January 07, 2025

It was a pleasure working with Nicola, he took his time on every step of the process to make sure it was done correctly, I will definitely recommend his services, and will definitely be doing business with More

by sam@4optima.com
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for recommending our team at Penske Chevrolet of Cerritos. We are pleased to hear about your positive experience and look forward to assisting you again.

January 07, 2025

I always go back to this dealership because they have great customer service and better prices More

by LESLIEPULE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel Rivera
Report | Print
Jan 08, 2025 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos is glad to hear you've enjoyed our great service and pricing. Thanks for your loyal support.

January 01, 2025

The car is good it just the price you have to pay it just takes some time to get used to the car, but everything else is OK More

by lbutler4178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience with us at Penske Chevrolet of Cerritos. We're glad to hear that you're finding the car satisfactory overall. Feel free to reach out if you need any further help getting used to it.

December 30, 2024

Service was excellent Shania was very helpful. She went above and beyond with the service she provided…thank you! More

by dhfrazier001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Report | Print
Dec 31, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your feedback. We're glad our team at Penske Chevrolet of Cerritos could assist in such a positive way.

December 28, 2024

Salesman Nicola was great but the service department needs work. Took care of in for seat issues and they couldn’t figure out the problem. More

by DERR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos. I would like the opportunity to discuss your recent experience with our Service Department about the matter of the seat in your vehicle. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

December 27, 2024

Awful. They charged me so much for a glass replacement. Insurance barely covered 20% . Never use their services again More

by MADGEHEKTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these people
Report | Print
Dec 30, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you to learn more about your recent experience with our Service Department. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

December 26, 2024

Great customer service. As soon as i arrived, the staff immediately went out of their way to help. More

by FLACOBADILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel Rivera
Report | Print
Dec 27, 2024 -

Penske Chevrolet Of Cerritos responded

We're pleased to know you had a great experience with our team at Penske Chevrolet of Cerritos. Thank you for sharing your review.

December 25, 2024

Great customer service friendly atmosphere , fix the issues in a timely manner clean bathrooms in building . More

by Tayoun159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for highlighting our friendly atmosphere at Penske Chevrolet of Cerritos. We’re glad to hear that everything was done efficiently and that you were pleased with the amenities. Wishing you well on your travels.

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