Penske Chevrolet Of Cerritos - Service Center
Cerritos, CA
669 Reviews of Penske Chevrolet Of Cerritos - Service Center
My tires were rotated, but my tire sensor weren’t recalibrated therefore sensors don’t coincide with what the dashboard reads. Please be aware and make the necessary adjustments to prevent this from recalibrated therefore sensors don’t coincide with what the dashboard reads. Please be aware and make the necessary adjustments to prevent this from happening in the future. More
Prompt service with helpful advisor. Lack service specific specials and no car wash after service. Got the job done but no complimentary internet either while waiting for service. Lack service specific specials and no car wash after service. Got the job done but no complimentary internet either while waiting for service. More
David provided excellent service. He was able to explain the issues with the car and my repair options. The vehicle was ready as promised. I would recommend using Penske for you repa He was able to explain the issues with the car and my repair options. The vehicle was ready as promised. I would recommend using Penske for you repair needs. More
Adrian Martinez is fantastic and such a nice guy. He contacted me and said that he noticed a few things that were under warranty and did I want them done while they had the car. This is so refreshing He contacted me and said that he noticed a few things that were under warranty and did I want them done while they had the car. This is so refreshing because we have not received this care from the person that usually helps us. Thank you Adrian. We will definitely ask for you from now on! More
We came in to get the wiper blades replaced and the Service Manager said it wasn't under warranty due to wear and tear. We live in southern california and it just started to rain in January and the bl Service Manager said it wasn't under warranty due to wear and tear. We live in southern california and it just started to rain in January and the blades are not working properly in wiping the rain off the windshield. I've only had the car since October and the wiper blades are not replaceable, not acceptable for a car that cost $55K and the service department is unwilling to replace the wiper blades. More
Second oil change here that they neglected to tighten the oil filter. Oil dripping all over my driveway. They also messed with electrical. My dash doesn’t light up from the moment I left the lot and the a oil filter. Oil dripping all over my driveway. They also messed with electrical. My dash doesn’t light up from the moment I left the lot and the alarm sounds every time a door is shut More
Very professional , friendly , helpful . Helped me right away and the wait time wasn’t that long Helped me right away and the wait time wasn’t that long More
Got an appointment for an oil change very easily. Price was fair however tire rotation which used to be included is now a 44 dollar charge. Price was fair however tire rotation which used to be included is now a 44 dollar charge. More
i bought new tires my first visit. the tech forgot to re-install my air valve stem caps. on my second visit(i had my brakes replaced), i told the service rep about it. still no step the tech forgot to re-install my air valve stem caps. on my second visit(i had my brakes replaced), i told the service rep about it. still no step caps. More