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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
669 Reviews

669 Reviews of Penske Chevrolet Of Cerritos - Service Center

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January 23, 2024

The service is always well, especially when I work with Adriane. He’s awesome and the best. More

by TRUEREED56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback and are glad to hear that Adriane provided exceptional service. It's our goal at Penske Chevrolet of Cerritos to always meet the needs of our customers. Thank you for your support!

January 21, 2024

My appt was never scheduled or confirmed I was pleased I was still taken in. More

by Roxanne Corral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your understanding and flexibility with the scheduling mix-up at Penske Chevrolet of Cerritos. We're glad we got everything sorted out to your satisfaction. Thanks for the positive rating!

January 21, 2024

Always very professional & listens to what the customer wants. Service writer also knows the history of your car and suggests other things that might require service, More

by L.LISCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adran Martinez
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad to hear that Penske Chevrolet of Cerritos's professionalism and special attention to your car’s history exceeded your expectations. Your satisfaction is our topmost priority. Hope you continue trusting us for future services.

January 20, 2024

Always a great experience at Penske Chevrolet of Cerritos! The advisor for this service trip was Shania Barnes, who is fantastic. She walked me through what was needed and what was recommended for More

by Craig R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words about your recent experience with Penske Chevrolet of Cerritos. It is a pleasure to know that you found our team, especially Shania Barnes, helpful and honest in servicing your car. Thank you for choosing us and letting us meet your expectations.

January 20, 2024

We had a great assistance when took car maintenance did the job well and service More

by ncc530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words and the high rating. It’s good to hear our car maintenance service met your expectations at Penske Chevrolet of Cerritos. Thank you and take care.

January 19, 2024

I bought a car from Penske on 12/29/23 When l got home noticed a dashboard light was on. Read my manual it was my collision sensor. Wasn’t able to take the car in till 1/17/24. They had one of their mech More

by brooksie50
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
John Means
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel lied, regarding Karr alarm
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience with our Service Team regarding a vehicle you purchased, as well as the level of customer care you received from our Financing Team. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

Apr 14, 2024 -

brooksie50 responded

Thank you for responding Reed. When would be a good time for you ? Kathy 562-522-0542

January 19, 2024

Very happy with the services Oscar provided with my lease options his professionalism and knowledgeable skills helped me decide the best choice, love my new car thanks Oscar you did an awesome job. More

by marisol19621114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Valdivia
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're grateful for your positive review. Oscar and the team at Penske Chevrolet of Cerritos strive to provide knowledgeable assistance concerning lease options. Enjoy cruising in that new car!

January 19, 2024

I had a warranty issue and brought it in to be looked at. They filed a claim and called me once part arrived. It was a good experience. More

by RYANRIDDLE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback about your warranty claim. It's great to hear that Penske Chevrolet of Cerritos made it a positive experience. Thank you for trusting us with your vehicle maintenance needs.

January 19, 2024

Satisfied with services, went in as a walk in and was there for about 2 hours as we went in for oil change and transmission oil change. More

by FLORES0510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of name
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback and are pleased to hear you were satisfied with the oil change and transmission oil change at Penske Chevrolet of Cerritos. We hope to serve you again.

January 18, 2024

Adrian Martinez was friendly, professional, thorough, and informative. It was a real pleasure working with him. We will definitely be back at Penske for our future maintenance needs, and will be sure to sch More

by jasonrech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're pleased to hear your kind words regarding Adrian Martinez and Penske Chevrolet of Cerritos. It's great that you had an enjoyable experience. We look forward to assisting with your future maintenance requirements soon.

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