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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
669 Reviews

669 Reviews of Penske Chevrolet Of Cerritos - Service Center

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February 01, 2024

Shania Barnes always goes above and beyond everytime I come in for a service or if there is any issues with my 2021 Chevy Trailblazer. Its always a pleasure working with her to get my car fixed and back o More

by Naudinmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're pleased to hear of your satisfactory experience with our team at Penske Chevrolet of Cerritos, especially regarding your 2021 Chevy Trailblazer. It's good to know that you find value in the services we provide.

February 01, 2024

Great service! My Service Advisor and staff were super helpful and completed my vehicles service very quick. More

by Jay W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FELIPE CORNEJO
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad to hear that you found our team helpful at Penske Chevrolet of Cerritos. It's pleasing to know your vehicle maintenance was completed swiftly. We appreciate the positive feedback.

January 31, 2024

David Canche helped me out. During a time when it’s getting harder and harder to trust dealership service centers, David’s service restores my confidence. I appreciate his effic More

by Matt B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Canche
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your positive comments about our team at Penske Chevrolet of Cerritos. We deeply value the efficiency, honesty, and integrity in all transacations. You’re recognized and appreciated here.

January 30, 2024

I wanted to thank Felipe Cornejo for always helping me when I bring in my work truck to their shop for any repairs or issue. It is always a pleasure and ease of mind knowing that there is a dedicated pers More

by Lio Suafo'a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Cornejo
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your positive experience with our team. We're glad to hear about the dedicated assistance you received at Penske Chevrolet of Cerritos. It's assuring knowing that truck repairs and transmission issues were promptly taken care of, reflecting our commitment.

January 30, 2024

Good service, friendly. Thank you Felipe. Went to another Chev dealership 3months prior for transmission and was promised a call to setup appointment for my issue and ren More

by BEAUTIFULANGELLS
Recommend Dealer
Yes
Employees Worked With
Felipe
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We would like to thank you for this 5-star review with us at Penske Chevrolet of Cerritos! We work incredibly hard to provide our customers with great service. We appreciate your business and we can't wait to see you again soon!

January 28, 2024

We've taken our 2022 Tahoe in several times and the problem remains. We are hopeful that it will be resolved with our last visit. More

by JOANNASOTOMAYOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your concerns regarding your experience with our Service Department and the level of service you received. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

January 28, 2024

Service was rapid and I appreciate that. I also appreciate the discounts when available. Appointments are always available. More

by ALINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad you value the speediness of Penske Chevrolet of Cerritos and our occasional deals. Knowing appointments are accessible for your schedule means a lot to us!

January 28, 2024

Shania keep us updated through entire process and called to secure appointment with HMI module. More

by FAM.FRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback. Our team at Penske Chevrolet of Cerritos always aims for effective communication and a smooth process with tasks like the HMI module.

January 27, 2024

Love the service love the service tech love the Chevy volt warranty even after 10 years More

by JACKLONGAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

It's great to hear you appreciate the service and quality of our Chevy Volt warranty at Penske Chevrolet of Cerritos. Your trust is valued.

January 25, 2024

Good service at Penske Chevrolet. Luz checked my vehicle in and returned it sooner than I expected. More

by Wetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luz Aparicio
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your positive feedback about the quick service provided by our team at Penske Chevrolet of Cerritos. Luz will be glad to hear your vehicle was returned ahead of schedule. Thank you and take care.

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