Penske Chevrolet Of Cerritos - Service Center

Does not stand behind extended warranty. Horrible customer service. Worst vehicle ever owned. Would never purchase from this dealer again. Horrible customer service. Worst vehicle ever owned. Would never purchase from this dealer again. More

David was very helpful with my car issue. He assisted me immediately without an appointment. He informed me of the issue before proceeding and once agreed my car was ready in a couple of hour He assisted me immediately without an appointment. He informed me of the issue before proceeding and once agreed my car was ready in a couple of hours. More

Amazing , efficient , and quick , great customer service! And very informative ! Nice and clean inside of waiting area And very informative ! Nice and clean inside of waiting area More

I am concerned about my truck and wanted it checked out after an accident I had in August 2023, rear ended, and sensors seem off and doors on the passenger side seem to close hard. The agent stated they co after an accident I had in August 2023, rear ended, and sensors seem off and doors on the passenger side seem to close hard. The agent stated they could not check sensors and doors, but did find the glove compartment had a broken latch but was unable to get an estimate on the cost of the latch. I never her back from her regarding the cost. More

Took my car to get an oil change with no damages and when I went to pick it up I got it back with damages to the right side mirror. I went to pick it up I got it back with damages to the right side mirror. More

The service writer was courteous and helpful the the mechanics failed to diagnose my issue then said they needed $1100 to remove my head liner and A pillar trim in order to complete the diagnosis. My ca mechanics failed to diagnose my issue then said they needed $1100 to remove my head liner and A pillar trim in order to complete the diagnosis. My car sat in their shop for two weeks before they got to it. I left messages that were not returned. At one point they called my wife, the person sounded confused and asked her about the wrong model car. When she told them we have a different car in their shop the person said oh never mind. I had it towed and another dealer is doing it for $200. i should have it back in two days. More

Great and fast service. Adrian Martinez in the service department is always courteous and attends well to our concerns. Always a pleasure. Will definitely return. Adrian Martinez in the service department is always courteous and attends well to our concerns. Always a pleasure. Will definitely return. More

Work was fast and they seemed knowledgeable, however prices are very high for an oil change. I go to dealership for convenience but now will consider other options. prices are very high for an oil change. I go to dealership for convenience but now will consider other options. More

Shania Barnes always goes above and beyond everytime I come in for a service or if there is any issues with my 2021 Chevy Trailblazer. Its always a pleasure working with her to get my car fixed and back o come in for a service or if there is any issues with my 2021 Chevy Trailblazer. Its always a pleasure working with her to get my car fixed and back on the road. More

Great service! My Service Advisor and staff were super helpful and completed my vehicles service very quick. My Service Advisor and staff were super helpful and completed my vehicles service very quick. More