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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
665 Reviews

665 Reviews of Penske Chevrolet Of Cerritos - Service Center

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March 02, 2024

Richard is quick to return calls and is very knowledgeable about the products offered at the dealership More

by Kristie Nolen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

It's great to see that our team at Penske Chevrolet of Cerritos was able to provide you with the assistance needed. We pride ourselves on offering comprehensive product knowledge, so your feedback is highly appreciated.

March 01, 2024

Adrian Martinez Service advisor was great that’s were I’m putting the 3 star rating Technician on other hand they don’t care about getting the exterior of the car dirty with oil More

by EDUARDO.85.CHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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March 01, 2024

Service was good and my person in charge was very helpful to me . No complaints More

by ZERTUCHEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name in the service dept
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're pleased that our team at Penske Chevrolet of Cerritos could provide effective service. It's reassuring to know you had a satisfying visit with no issues. Thank you for sharing your thoughts.

March 01, 2024

Felipe is great, needs a huge raise so yeah give him a ginormously huge raise More

by MBRANSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words about our team at Penske Chevrolet of Cerritos. We value their hard work and commitment to customer satisfaction. Your feedback is valuable in helping us ensure high-level service remains a priority.

February 27, 2024

Always complete service on time and within quote. Knowledgeable service folks. David is very dependable. More

by KDUNCANMSLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad you value the timeliness and expertise of our team at Penske Chevrolet of Cerritos, including our dependable staff. Thank you for your 5-star rating.

February 27, 2024

David was very nice and explained everything I needed clearly. He also honored the coupon that penske sent me which saved me a lot. More

by APRILSANDYROSERAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Canche
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Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words about the level of guidance offered by our team. At Penske Chevrolet of Cerritos, we value customer satisfaction and are glad to hear you benefitted from our coupon scheme. Thanks for sharing your experience.

February 25, 2024

I was able to take our car the same day I called for service. Due to my husband being handicapped, it worked out well. More

by MELBA1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Cornejo / Service Dept
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Feb 25, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your review. Our team at Penske Chevrolet of Cerritos strives to provide timely service, especially in situations like yours. Thank you for entrusting us with your car needs.

February 23, 2024

Felipe was extremely pleasant and helpful. He polite and listened to my concerns. The service was good also. More

by KAINEE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
Report | Print
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We sincerely appreciate hearing about your recent visit with our team at Penske Chevrolet of Cerritos. Your recognition for their listening skills and the quality service offered is valued. We hope you have a smooth drive ahead!

February 20, 2024

Felipe is awesome, he helped me get my car serviced as fast as possible, always keeping me in the loop More

by Felipealva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
Report | Print
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words about our team and their prompt service at Penske Chevrolet of Cerritos. Thank you for leaving a review.

February 19, 2024

Felipe was absolutely incredible. He was so helpful and communicative through the whole process. I had such a horrific experience at the dealership I had been to previously that I ha More

by Andraya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
Report | Print
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your review. It's great to hear that our team was communicative and helpful throughout, living up to your expectations for Penske Chevrolet of Cerritos. We are glad the repairs on your Tahoe were managed effectively.

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