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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
665 Reviews

665 Reviews of Penske Chevrolet Of Cerritos - Service Center

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March 15, 2024

Adrian Martinez in the service department is amazing! Don’t think I would keep coming here had it not been for his outstanding service! More

by Ramon
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
May 02, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad to hear you appreciate the outstanding service from our team at Penske Chevrolet of Cerritos. Thank you for your support and positive feedback.

March 14, 2024

Factory malfunctioned part that should be covered. It’s a common problem for GMC. Unacceptable More

by WBJR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Service Dept
March 14, 2024

Shania was super helpful! She was informative and kind and made the experience super easy. More

by MILANSTARRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
May 01, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words about our team at Penske Chevrolet of Cerritos making the information and process easy. Thanks for the 5-star review!

March 12, 2024

I feel people at this dealership were polite and were willing to answer any questions that I had. More

by SECKATZ
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Davis
May 01, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad to hear your questions were addressed by our team at Penske Chevrolet of Cerritos, and you found them courteous. We strive for great customer service every day.

March 11, 2024

Great service and staff. I've come here a couple of times and will continue to come back. More

by COSMECOSME310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're appreciative of your ongoing trust in Penske Chevrolet of Cerritos. Our team is glad to offer great service during each visit. Thank you for the generous 5 star rating!

March 09, 2024

I took my car in for service, and Shania Barnes, in the service department, did a great job taking care of my car as usual. She gave me a reasonable quote on the cost of the service, and insured that I re More

by DLEPICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback and trust in Penske Chevrolet of Cerritos. It warms us knowing that our team, especially in the service department, meets your expectations predictably. We pride ourselves on our efficiencies and effectiveness, thank you for noticing.

March 08, 2024

No hassle, very polite workers, kept me inform of the process and the services that were needed on the truck. Needed working vending machines tho. More

by VERONICAREYES38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate you noticing our team's professionalism at Penske Chevrolet of Cerritos. Your feedback about the vending machines will be taken into consideration. Thanks for sharing your experience with us.

March 08, 2024

EXCELLENT CUSTOMER SERVICE. OSCAR VALDIVIA HAS ALWAYS BEEN VERY HELPFUL, PROFESSIONAL AND KIND EVERY TIME I HAVE NEEDED HIS ASSISTANCE IN MY LEASING JOURNEYS. EVERYONE AT More

by MARCELAFA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : OSCAR VALDIVIA----FIVE START
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your praise and look forward to serving more car leasing needs at Penske Chevrolet of Cerritos. Your recommendation means a lot to us, thank you. Our team cherishes the trust you've put in our abilities.

March 07, 2024

Adrian Martinez was as always amazing. He went above and beyond to accommodate my needs. More

by APANTOJA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos appreciates your feedback. We're pleased to hear that our team exceeded your expectations with the service provided. Thank you for trusting us with your needs.

March 04, 2024

Pricey fees but excellent customer service from Shania. I will likely return for future services. More

by ADP25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Apr 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're grateful for your feedback. We understand the cost concerns but are glad our team's excellent service gives you a reason to choose Penske Chevrolet of Cerritos again. Rest assured, we strive to provide value in every interaction.

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