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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
708 Reviews

708 Reviews of Penske Chevrolet Of Cerritos - Service Center

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January 20, 2025

Great service and service advisor very professional and communicated. This is the second time he helps me. More

by VLLF5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 20, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for your kind words. We're glad to hear that our team provided professional service at Penske Chevrolet of Cerritos. Wishing you well on your travels!

January 19, 2025

Service and efficiency were acceptable $120 for an oil change is gauging - way too expensive. More

by ALTOMWIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Jan 20, 2025 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the cost associated with an oil change. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

January 18, 2025

I had a real good experience with my car looking for the right one and they know exactly what I was looking for More

by lbutler4178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your positive experience at Penske Chevrolet of Cerritos. We're glad our team could assist you in finding the right car.

January 16, 2025

Overall they have excellent customer service. Today was a different experience, no urgency in getting the client in and out. More

by ANGEG52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 17, 2025 -

Penske Chevrolet Of Cerritos responded

Hello, We appreciate you taking the time to leave your feedback. We are glad you've enjoyed the level of service you've received during your visits with us at Penske Chevrolet of Cerritos. If you'd like to further discuss your wait time, please don't hesitate to contact me. Best regards, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

January 16, 2025

I had a wonderful time with the dealer. It was really helpful and new car that Iwanted exactly. More

by lbutler4178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Penske Chevrolet Of Cerritos responded

Thanks for sharing your experience with Penske Chevrolet of Cerritos. Wishing you many happy miles in your new car.

January 15, 2025

It was great working with the sales department and explain options and information about the Car More

by MHANNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for the kind words. We're glad the sales team at Penske Chevrolet of Cerritos could assist with your car options and information.

January 14, 2025

I found the waiting room to be comfortable and suitable. I worked a crossword puzzle while I waited for my service. More

by JAS3651CA
Recommend Dealer
Yes
Employees Worked With
Abby who called me to complete my online service request.
Jan 15, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for the wonderful feedback about our waiting room at Penske Chevrolet of Cerritos. We're happy to hear it was a comfortable space for you during your visit.

January 12, 2025

Pavel Rivera did a great job getting me in and out quickly. He clearly explained the work to be done and the time estimate was accurate. I found him to be pleasant as well as professional. I brought m More

by CYNTHIA.GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel rivera
Jan 13, 2025 -

Penske Chevrolet Of Cerritos responded

It's wonderful to hear that our team provided you with a pleasant and professional experience at Penske Chevrolet of Cerritos. We're glad your visit was efficient and comfortable. Wishing you well on your journey ahead.

January 09, 2025

The cost of replacing (remove and replace) a generator was extremely high. Assuming it took 8 hours to complete the task, the hourly cost is $145.625, it is outrageous that the dealer would charge that mu More

by MOTA_LORENZO
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Whoever determines the cost of work performed.
Jan 11, 2025 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos and would like the opportunity to discuss the experience you had with our Service Team and the price quote provided for the services completed on your vehicle. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

January 08, 2025

Muy buena atencion, servicio rapido y el personal muy Amable Buena comunicacion y en mi idioma More

by MARLYDB80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Penske Chevrolet Of Cerritos responded

Gracias por compartir tus comentarios tan positivos sobre Penske Chevrolet of Cerritos. Estamos contentos de que tu experiencia fue satisfactoria y en tu idioma preferido.

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