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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
684 Reviews

684 Reviews of Penske Chevrolet Of Cerritos - Service Center

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December 13, 2024

I’m very satisfied on my new Chevy equinox. I really do appreciate your services with regards to my new car. Looking forward for your next service. More

by vittoelijah_jingco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Penske Chevrolet Of Cerritos responded

We're pleased that you're satisfied with your new Chevy Equinox. Penske Chevrolet of Cerritos appreciates you trusting us with your purchase. Wishing you many happy miles ahead.

December 12, 2024

For the first time I received my vehicle cleaned. I'm surprised! The staff finally is getting better More

by GRREMODELPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Non of the above
Dec 12, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for acknowledging our team at Penske Chevrolet of Cerritos.

December 06, 2024

They add all the this and give you a price when you try to negotiate the price they dropped it down. When you ask to remove any warranty or service they said yes but I will raise the price . I am not buyin More

by BRSMURILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reed Amiri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Cerventes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Medina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, I would like to speak with you about your experience with our Sales Team regarding the pricing provided for a vehicle you were interested in. We pride ourselves on the high-quality standards we maintain here at Penske Chevrolet of Cerritos and I would appreciate the opportunity to speak with you about your feedback. Could you please reach out to me directly? Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

December 04, 2024

Great customer service also was very friendly and made sure the job got done well! More

by MJOZELYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel Rivera
Dec 04, 2024 -

Penske Chevrolet Of Cerritos responded

We're pleased to hear you had a great experience with our team at Penske Chevrolet of Cerritos. Thanks for sharing your feedback.

November 30, 2024

I appreciate Adrian stepping up to the plate when my original service advisor was out. This is the 2nd time where he has done so. I requested when I left that Adrian be my new service advisor. I left Pr More

by KYLEPMCCUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian in Servuce
Dec 01, 2024 -

Penske Chevrolet Of Cerritos responded

We're grateful for your trust in Penske Chevrolet of Cerritos and our team. It's satisfying to hear that you found the service you're looking for here with us. Thank you for letting us continue to assist you with your needs.

November 28, 2024

Worst dealership I’ve dealt with. They try to overcharge you on everything whether it’s a vehicle or parts on vehicle. Management is very unprofessional and I will never go to Penske More

by freewilly661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Ascencio
Nov 28, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos, and would like the opportunity to discuss the prices provided by our Sales and Service Teams, as well as the level of customer care you have received from our Management Team. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

November 28, 2024

The service department was helpful, efficient and courteous. I definitely recommend this dealership for sales or service. More

by jim.cbi2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Penske Chevrolet Of Cerritos responded

Your recommendation means a lot to us. Thanks for choosing Penske Chevrolet of Cerritos.

November 28, 2024

Baron and George were remarkable did absolutely everything they could to help us and still do More

by Juliette Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words about our team. Penske Chevrolet of Cerritos is glad to be of service and we're always here to help.

November 26, 2024

I went for a service without appointment they took me in . The customer service experience was great. More

by ACOSTAMAURICIO50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Penske Chevrolet Of Cerritos responded

Glad to hear your visit was pleasant. Penske Chevrolet of Cerritos appreciates it!

November 24, 2024

Great as always. We have been coming here for years to purchase and service our vehicles. More

by ANGCUAD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your continued trust in Penske Chevrolet of Cerritos. We look forward to serving all your new vehicle needs and service another time.

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