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Penske Chevrolet Of Cerritos - Service Center
Cerritos, CA
665 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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665 Reviews of Penske Chevrolet Of Cerritos - Service Center
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March 23, 2024
The process was quick and easy, and the friendly staff helped me find the truck I wanted. I would buy from Penske Cerritos again for my next vehicle. helped me find the truck I wanted. I would buy from Penske Cerritos again for my next vehicle. More
by SECKATZ
Verified Customer
March 22, 2024
Best service everyone’s very polite friendly they’re very quick. The location is very quiet and clean and they communicate very well with your services and what you need. quick. The location is very quiet and clean and they communicate very well with your services and what you need. More
by Blestif
Employees Worked With
Shania Barnes
March 20, 2024
I was there for an oil change and to fix other problems with my vehicle. The oil change was done but none of the problems were fix. According to the service technician the mechanic was not able to perform with my vehicle. The oil change was done but none of the problems were fix. According to the service technician the mechanic was not able to perform any of the repairs. More
by MUNOZGIO
Employees Worked With
I did not see any of these people.
March 19, 2024
I have been getting services at this dealership for about the last four years. And during that time span, I have failed to see a service department representative that looks like me. And for that reason is w the last four years. And during that time span, I have failed to see a service department representative that looks like me. And for that reason is why I do not utilize your service center. The only reason I was getting service at this time. Is because your service manager would not approve the dealership service center of my choice to complete the work on my extended warranty. More
by BIGDAWG323
Employees Worked With
March 17, 2024
I will never go back to this dealership again. The service provided during my visit was poor. The associate was not helpful at all!!! I don’t understand how someone can work in customer service an The service provided during my visit was poor. The associate was not helpful at all!!! I don’t understand how someone can work in customer service and be unwilling and unhappy to help clients, at the end of the day it’s a business that offers these services which we pay for, it’s not like I go in there asking for something free of charge. More
by JARAIZA1103
Employees Worked With
Felipe Cornejo
March 15, 2024
The "technician" forgot to tighten the oil drain plug in my brand new suburban. The car smoked as the oil spilled all over highway 91 on the way to Vegas. The car has to be towed back to the dealership beca my brand new suburban. The car smoked as the oil spilled all over highway 91 on the way to Vegas. The car has to be towed back to the dealership because the drain oil plug had completely come off. More
by CODESTINGRAY67
Employees Worked With
Service department
March 15, 2024
Felipe was so attentive with all my concerns and answered all my questions which was much appreciated. He also prewarned me that it would be about a week before my vehicle would be looked at and to my surpri all my questions which was much appreciated. He also prewarned me that it would be about a week before my vehicle would be looked at and to my surprise, my vehicle not only was looked at in 2 days but it was also serviced and ready to go. Thank you so much for your amazing service! More
by Inspira
Employees Worked With
Felipe Cornejo
