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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
663 Reviews

663 Reviews of Penske Chevrolet Of Cerritos - Service Center

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April 15, 2024

Had a couple of misunderstandings at first but we got it sorted out quickly and they were very helpful after that. More

by Rommel vega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe cornejo
Apr 30, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your feedback and are glad our team at Penske Chevrolet of Cerritos was able to clear up any initial misunderstandings. Your satisfaction is our goal, so we're pleased it turned out well for you. Thanks for the review!

April 14, 2024

Shania has always been very helpful and friendly when I bring my car. I always very much appreciate the great service! More

by Chevy17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Apr 17, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad you value the assistance provided by our team at Penske Chevrolet of Cerritos. Thank you for acknowledging their hard work.

April 13, 2024

They treated us disrespectfully and ignored us. We do not recommend this dealership to anyone. They left us waiting at a table feeling ignored for 4 hours. More

by araceliperez1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 14, 2024 -

Penske Chevrolet Of Cerritos responded

Hello Araceli, Please know that we take your feedback seriously, and we would like to discuss your concerns regarding the service you received. Please send me an email with your preferred contact information to discuss this further. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

April 13, 2024

Wonderful service! Enjoyed the entire process and every single person I spoke to we extremely helpful. Thank you all! :) More

by DAVILA.VIANCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan and Richard
Apr 17, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind review of Penske Chevrolet of Cerritos. Our team's efforts are reflected in your words and it's agreeable to know you found our service useful.

April 13, 2024

The Staff was nice service excellent but price extremely high for a simple repair . Feel like pay twice more that regular auto shop service. More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
May 01, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for choosing Penske Chevrolet of Cerritos, Martha. We are pleased to know that you enjoyed working with our Service Team. If you would like to discuss your feedback, please feel free to reach out to us. Our team is always here for you.

April 10, 2024

Service Dept staff are always super friendly and courteous. A little bummed I couldn't get my tires rotated due to being the last appt that day. Understandable. I was in and out of there in less th More

by ANNETTESOTO_64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Apr 30, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your understanding at Penske Chevrolet of Cerritos. It's good to hear our services were prompt and friendly. We hope we can assist with the tire rotation in future.

April 10, 2024

Shania was Awesome from start to finish. The advice and overall experience was great. I went in for one thing and I was able to get a couple more things done I did not know that could be don More

by NVRINA34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
Apr 17, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad you had a positive experience at Penske Chevrolet of Cerritos. Our team's guiding advice and your unexpected findings within coverage made us pleased to hear about too. We aim to keep customers like you satisfied by going beyond expectations, providing in-depth knowledge when it comes to our offerings. Please feel welcome again for any of your automotive needs.

April 07, 2024

Brought in for Oil change, was completed in timely manner. Service department agent was polite and courteous. More

by ALMARIOS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Adriane
Apr 17, 2024 -

Penske Chevrolet Of Cerritos responded

We value your feedback at Penske Chevrolet of Cerritos, and we're glad to hear about our team's courteous nature during your oil change appointment. Thanks for reflecting on the timely completion as well.

April 06, 2024

Everything went great. Appreciate the work and help. Checked brake ware and helped with a new key fob More

by COOKIEMAN1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 17, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad to hear you found value in our brake and key fob services at Penske Chevrolet of Cerritos. Thanks for your positive feedback!

April 05, 2024

Fast service, Shania is the best. I continue going to Cerritos Chevy for how easy it is to set up appointments More

by JESS19VILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
Apr 17, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words. Our team is happy to provide smooth and efficient service at Penske Chevrolet of Cerritos. Thank you for trusting us with your vehicle's needs.

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