Penske Chevrolet Of Cerritos - Service Center

Quick service for checking in truck and waited for car in customer lounge , they used to have complimentary water but now you have to use the vending machines customer lounge , they used to have complimentary water but now you have to use the vending machines More

This was one of the fasted service times of completions that I have had. Adrian explained everything, that would be done that I have had. Adrian explained everything, that would be done More

Felipe was very helpful listen to my concerns & issues with the car besides just the 15,000 check up & communicated everything to me over the phone & in person once the service was complete. He address e with the car besides just the 15,000 check up & communicated everything to me over the phone & in person once the service was complete. He address everything & fix all the extras I asked them to look at. Got me in & out on drop off & pickup. More

Customer service needs to be worked on. Did not feel like a valued customer. Lack of managers on site during my concerns are not acceptable. Rep needs to work on providing a level of co Did not feel like a valued customer. Lack of managers on site during my concerns are not acceptable. Rep needs to work on providing a level of comfort, concern and confidence. More

Every thing was handled well and done in an appropriate time. However it seemed excessive to be charged a deductible for a manufacturer flaw. This is the second time for the fix in automatic shift censer. time. However it seemed excessive to be charged a deductible for a manufacturer flaw. This is the second time for the fix in automatic shift censer. More

I left my truck to get an oil change and detail done at the service center and got it back fairly quickly! Very friendly and quicky service! Thank you to John Means for taking care of me! I appreciate yo the service center and got it back fairly quickly! Very friendly and quicky service! Thank you to John Means for taking care of me! I appreciate you man! More

Very friendly, helped us with all our questions and doubts! I recommend this service , ask for David. doubts! I recommend this service , ask for David. More

George Orozco was very friendly, helpful & made sure he answered everything we asked. Then when bought our vehicle, he set up the OnStar. Also, all the employees we ran into were very friendly. answered everything we asked. Then when bought our vehicle, he set up the OnStar. Also, all the employees we ran into were very friendly. More

Great array of vehicles to choose from, conveniently located and always with a welcoming atmosphere. located and always with a welcoming atmosphere. More

Richard in the service department took exceptionally great care in the completion of the Cilajet paint protection program, which was coordinated by Anthony, my sales person. He accepted the car at the great care in the completion of the Cilajet paint protection program, which was coordinated by Anthony, my sales person. He accepted the car at the appointment time and completed the work in 3 hours including detailing the inside as an extra courtesy. My car looks showroom perfect! Great service! I would not go anywhere else. More