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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
750 Reviews

750 Reviews of Penske Chevrolet Of Cerritos - Service Center

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April 15, 2025

I would not recommend anyone to this dealership My experience has been the worst With the sales department and the maintenance department. More

by MENDOZAJR63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicola Alhersh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 14, 2025

Communication of service was excellent. My service writer, Richard answered all my questions with great knowledge. Would definitely return for any future repairs or maintenance. More

by mjrader73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Ascencio
Report | Print
Apr 15, 2025 -

Penske Chevrolet Of Cerritos responded

We appreciate you taking the time to share your feedback about our team. Thank you for choosing Penske Chevrolet of Cerritos.

April 13, 2025

Very satisfied with their work, took care of the problem right away. No problem whatsoever. More

by MARLONANGELI17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
Report | Print
Apr 13, 2025 -

Penske Chevrolet Of Cerritos responded

We appreciate your positive feedback and are glad we could assist you promptly. Thank you for choosing Penske Chevrolet of Cerritos.

April 13, 2025

Serivce was quick. And Paval always is friendly and professional. They keep my vehicle in good shape. More

by Athena.Harlee.Diesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paval Rivera
Report | Print
Apr 13, 2025 -

Penske Chevrolet Of Cerritos responded

We're pleased to learn about your positive experience with our team at Penske Chevrolet of Cerritos. Thanks for sharing your feedback and take care.

April 13, 2025

They send coupons that don't apply to certain cars. For example, my tires can't be rotated so I can't use the coupon provided to me. Not my fault the tires can be rotated. In addition, it says there wa More

by PHILSBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
April 11, 2025

The Customer Service at Penske Chevrolet was great! Pavel was professional and went above and beyond. More

by AQBALLA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel Rivera
Report | Print
Apr 11, 2025 -

Penske Chevrolet Of Cerritos responded

We're pleased to hear about your positive experience with our team at Penske Chevrolet of Cerritos. Your feedback is greatly appreciated. Wishing you a great day ahead.

April 11, 2025

Great service, maintenance and wonderful staff. Thank you for a fantastic service Always the best at the Penske Chevrolet of Cerritos More

by radwantabban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pavel Rivera
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Apr 12, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for your kind words about our team at Penske Chevrolet of Cerritos. We appreciate your support and wish you well.

April 09, 2025

Excellent service center. Friendly & professional. Adrian is always very helpful and attentive to our needs. Highly recommend. More

by LCAST1979
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Report | Print
Apr 10, 2025 -

Penske Chevrolet Of Cerritos responded

Thank you for highlighting your positive experience with our service center at Penske Chevrolet of Cerritos. We're pleased to know our team was helpful and professional. Take care.

April 07, 2025

This was my first time coming to this dealership. They serviced my car for maintenance, and reviwed my service history and answered my questions about warranty coverage. I was very pleased with my re More

by RECHELLEROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel
Report | Print
Apr 08, 2025 -

Penske Chevrolet Of Cerritos responded

We're glad to hear you had a great experience with our team at Penske Chevrolet of Cerritos. Thank you for sharing your positive experience and entrusting us with your maintenance needs. Do let us know if there's anything else we can assist you with in the future.

April 07, 2025

Dishonest information. Technician told me fluids were checked and when home, we found they were empty More

by ALVAREZJACQUELINE0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Report | Print
Apr 08, 2025 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos and would like the opportunity to discuss the work completed on your vehicle by our Service Team. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

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