Penske Chevrolet Of Cerritos - Service Center

My first time dealing with Penske Chevrolet of Cerritos was very pleasant and rewarding. I was having issues with my 2019 Cadi and was recommended there for car service and repair. The person who assiste was very pleasant and rewarding. I was having issues with my 2019 Cadi and was recommended there for car service and repair. The person who assisted me, David Canche, was very courteous, friendly and knowledgeable about the service/repair process and made me feel very comfortable leaving my care and knowing that I would be taken care of and everything would be okay. He also assisted me by looking at the car's manufacturer warranty which was very helpful as the warranty was still available and my care was fixed with out a hitch. I thank you for the rewarding outcome and assistance. Thank you Davind and Penske. This will be my home for service and repairs. Happy Customer, Maria E. Juarz More

Penske installed battery charge limiting software and mileage restrictive software to the car on 10-9-24 before I purchased it 10-14-24. Dealer did not disclose this information to me and I feel like I mileage restrictive software to the car on 10-9-24 before I purchased it 10-14-24. Dealer did not disclose this information to me and I feel like I purchased a "lemon." If I knew in advance the dealer installed this, I would not have purchased the car. The range is severely limited and the car is now unsafe- cannot use A/C or Heater / Windshield Defroster. I do not have enough range for my commute without having to stop and charge at a public charger. Major inconvenience... More

Was very happy with the service and helpfulnees of the service wrighter,was prompt and done right service wrighter,was prompt and done right More

The whole transaction of leasing a new car with smooth, efficient and quick. Very happy with this process. efficient and quick. Very happy with this process. More

My visit went very we'll, as always. Service person Shania Barnes always makes sure of that. She is an asset to the company. Service person Shania Barnes always makes sure of that. She is an asset to the company. More

Service center is incredible! I love how easy they make it and how fast and reliable they are. Would definitely recommend to anyone with a Chevy. I love how easy they make it and how fast and reliable they are. Would definitely recommend to anyone with a Chevy. More

Good customer service, they had my vehicle when expected. They reviewed all inspection points and explained with detail They reviewed all inspection points and explained with detail More

Slow financing process. 4 hours at the dealer. , it would have helped if they processed the application in advance. 4 hours at the dealer. , it would have helped if they processed the application in advance. More

Service was exceptional. Abed was wonderful. Heard what I was looking for and helped me get it. Abed was wonderful. Heard what I was looking for and helped me get it. More

The service advisor Adrian is the best, he kept me informed and checked to ensure I was okay and if I needed anything, and before I knew it my car was ready. You have a great team 😊 informed and checked to ensure I was okay and if I needed anything, and before I knew it my car was ready. You have a great team 😊 More