Penske Chevrolet Of Cerritos

it was an extremely long day for me (stephanie ordonez) i was exhusted of dealing with dealerships and the rude customer service at the other locations i had visit this particular day. as soon as i meet mike was exhusted of dealing with dealerships and the rude customer service at the other locations i had visit this particular day. as soon as i meet mike ordaz he was friendly and very welcoming. i did feel relief espcially when he a sured me that he will make my day and help me leave with the car of my dreams. he was able to help me get something that was in my budget and the exact car i wanted. he kept me satisfied since the minute i shoked his hand until he wave good bye to me in my new car. mike was again very friendly and funny but stay professional throught out my visit. One of the greatest moments i appreciated and loved was the superior service he gave me when he took the time to explain all the features my vehicle had. i work in customer service and i believe that knowing your product is very important and mike did a fabulous job delivering. i will indeed recomed family members and friends to see mike when there are ready to purchase a vehical. im eternaly greatful that mike helped me get my dream car and made my car shopping experiece AMAZINLY GREAT :0) thanks mike ordaz!!! More

Michael Hurst was great to work with and made the process very easy. If your in the market to buy a Chevrolet go see Michael. very easy. If your in the market to buy a Chevrolet go see Michael. More

First of all, I've been looking for a used car for quite sometime. I found one at Penske Chevrolet of Cerritos. Although I would love to get a new car but I know it is impossible since I don't have a good c sometime. I found one at Penske Chevrolet of Cerritos. Although I would love to get a new car but I know it is impossible since I don't have a good credit. Even for a used car, I was not hopeful I will get approve but to my surprised, I was approved for a used car but also for a brand new car with the help of Mr. Thomas Navarette. He is internet sales manager at this dealership. He did everything so that I will get approve and finally his hard work paid off and I got the new Chevy Cruze. I was so happy and grateful for Mr. Navarette and he never let me down. He even picked me up twice at my place which is in Torrance to bring me to the dealership not once but twice. He stick with me and gave me hope that I will get a car. He was also friendly and always communicate with me the progress. If you are buying a used or new car, just go to Penske Chevrolet of Cerritos and look for Mr. Thomas Navarette. He will do the best he can to get your dream car just like what he did for me. I highly recommend this dealership especially to Mr. Thomas Navarette. Thanks again Thomas. Luis Azcarate owner of a brand new Chevy Cruze More

I have purchased many cars before. However, this has been the best experience I have ever had so far. I liked that the same person who I talked completed my transaction end-to-end and I did not have to be t the best experience I have ever had so far. I liked that the same person who I talked completed my transaction end-to-end and I did not have to be talking or dealing with some many people. Thomas Navarrete made this transaction be so peasant and painless. It was truly like going to those one high end department stores where you get personalized attention. I am so glad I went there. I am sure I'm going back for my next car. My 2012 Volt gets so much attention and everyone asks where I got it. With no hesitation I tell them Penske Chevrolet Cerritos and highly recommend this dealer. Thank you very much for all your attention. More

the staff was very helpful in attending to my husbands the staff was very helpful in attending to my husbands diabilities even bringing cars up front so he did not have to walk. He is on oxygen and ca the staff was very helpful in attending to my husbands diabilities even bringing cars up front so he did not have to walk. He is on oxygen and cant walk to far. We were empressed with their knowlegde and senserity to helping us find the rigth car for us. we will recomend them to others. Hector and martin were very good employees for your company. More

We were just a couple of car shoppers. In our opinion from the first time we walked into the dealership the greeting felt very friendly, upfront helpful and willing to answer all our questions. Michael from the first time we walked into the dealership the greeting felt very friendly, upfront helpful and willing to answer all our questions. Michael Hurst was without a doubt the best car sales representative we've found anywhere. The mood was honest without any pushing. We came back five different times and test drove the new Volt on four of those occasions and became convinced of the solid value the Volt offered as a lease option. Michael and Tom were definitely very influential in their product knowledge and professionalism towards our considerations and ultimately our purchase decision. Our choice was made easy given the presentation of its' features and cutting edge technology explained and as experienced in our test drives. Our lease options and advantages from the down to the monthly payments to suit an affordable budget were made easy. It was all professionally explained as to how the Volt could work for us. Though we have only had the car for about a week now, we are very comfortable with our selection and are thoroughly excited and enjoying driving it every day. We feel like Michael is a friend and would recommend others to ask for his assistance in consideration of a new Volt. Penske Chevrolet Cerritos is a very friendly and relaxed, no hassle place for a car shopper. More

I gave sergio the poins I did because he went above and beyond to get me in my new Chevy. He drove us 2hs one way to get paperwork, that's exceeding expectations! beyond to get me in my new Chevy. He drove us 2hs one way to get paperwork, that's exceeding expectations! More

I came in looking for a used vehicle...a female sales person welcomed my husband and I. she was very professional and knowledgeable! she made our purchased a very pleasant experience!!! i definetly recom person welcomed my husband and I. she was very professional and knowledgeable! she made our purchased a very pleasant experience!!! i definetly recommend Penske Chevrolet in Cerritos to my family and friends!!! thanks erica!!! More

I have given my ratings to be high because my experience at Penske Chevrolete was exactly what we the customers want. Sergio was a great help in Giving me a variety of vehicles to choose from. I went in wit at Penske Chevrolete was exactly what we the customers want. Sergio was a great help in Giving me a variety of vehicles to choose from. I went in with one thought and came out with another and I am satisfied. More

When my car was totalled I needed a car asap. I went to Cerritos Auto Square. I stopped at Chevy and Martin Lira greeted me, he's so nice! I wan't convince about chevy vehicles, so I went to Honda, Toyota Cerritos Auto Square. I stopped at Chevy and Martin Lira greeted me, he's so nice! I wan't convince about chevy vehicles, so I went to Honda, Toyota and Ford (these salesman were very rude and unprofessional). So, I went back to Chevy and Martin helped me find the right car for me. He was very patient because I was undecided between a Malibu and a Cruze. Martin looked at all the dealers to make sure I got the car with everything I wnated. At the end of the day, I bought a Chevy Malibu with eveything I wanted. Martin is a greatman, has a great sense of humor and personality, and he will help you find whatever you want and wont push you to purchase. I would recommend him to all my family and friends! More