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Penske Chevrolet Of Cerritos
Cerritos, CA
1,565 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers.
Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,565 reviews
September 28, 2024
Great experience, sales department was amazing and made me feel welcome. Car was clean and delivery was thorough. Will be back for our next vehicle. me feel welcome. Car was clean and delivery was thorough. Will be back for our next vehicle. More
by AJ59
Verified CustomerEmployees Worked With
Oscar Valdivia
September 28, 2024
Great customer service like always from everyone there specially from Shania Barnes and Lesley Antúnez treated like part of their family specially from Shania Barnes and Lesley Antúnez treated like part of their family More
by JRVALLEJO69
Employees Worked With
Shania Barnes and Lesley Antunez
September 28, 2024
Stay away Barun Afkhamnejad Herrera sales floor manager cause if his mouth is moving his lying . cause if his mouth is moving his lying . More
by G2GPROMOTION
Employees Worked With
September 26, 2024
Great customer service! We have bought several vehicles from this dealership and will continue to return in the future. We have bought several vehicles from this dealership and will continue to return in the future. More
by ANGCUAD1
September 26, 2024
Avoid Penske Chevrolet of Cerritos – Poor Customer Service and Lack of Accountability My experience with Penske Chevrolet of Cerritos has been a nightmare. I purchased a used car from them, and the o Service and Lack of Accountability My experience with Penske Chevrolet of Cerritos has been a nightmare. I purchased a used car from them, and the only issues I had were with the AC unit not blowing cold air and the protective cover on the LCD peeling off. However, resolving these issues has been a drawn-out and frustrating ordeal. It took over eight weeks of constant follow-ups to finally get someone to schedule a service appointment. After taking time off work and spending money on Uber to and from the dealership, I was informed that they couldn't even fix the car because it needed to go to a Jeep dealership. This information could have been shared initially, saving me all the unnecessary hassle and expense. When I complained to the sales manager, he gave me the number for a claim in less than 30 seconds and told me I could take it to any Jeep dealership. Why wasn't this explained to me from the start? It feels like they couldn't care less about the inconvenience they caused. The entire experience was disorganized and unprofessional. The service and sales departments wasted my time and money, and I believe they should compensate me for the unnecessary stress and effort I had to resolve a simple issue. If you're considering Penske Chevrolet of Cerritos, steer clear. Their customer service is severely lacking, and they don't seem to value their customers' time or business. More
by annettegascon
Employees Worked With
Sales Manager
September 26, 2024
They finished my truck by early next morning and i had allot done. My brakes are now perfect again and i am now ready for a roadtrip. Penske Chevrolet has always been my favorite place to take my truck in allot done. My brakes are now perfect again and i am now ready for a roadtrip. Penske Chevrolet has always been my favorite place to take my truck in for maintenance. More
by CHRISJPUTNAM
September 25, 2024
Abed was a great sales man he helped all the way explained all the details about the car and got me a great deal the deal was so good we got to cars explained all the details about the car and got me a great deal the deal was so good we got to cars More
by fouadtarabeine
September 25, 2024
Penske Chevrolet of Cerritos provided us with great customer service. I will recommend them to my friends and family. customer service. I will recommend them to my friends and family. More
by MJCGARCIAS5
September 24, 2024
Sent email by Chevrolet for complimentary software update to use Tesla chargers. Told by sales staff software update isn’t free and would require purchasing the adapter to get update. Agreed to purchase adap to use Tesla chargers. Told by sales staff software update isn’t free and would require purchasing the adapter to get update. Agreed to purchase adapter but was told that adapter isn’t available from dealer and is back ordered online. I called Chevy EV concierge and they confirmed adapter supply chain issue but confirmed that software update is free. Service rep lied and said adapter purchase was required to provide dealer with a QR code to perform software update. Chevy Concierge confirmed this is not true and that QR code included with adapter is only for downloading MyChevy app. More
by HUY_VO
Employees Worked With
Can provide later if listed on service receipt
September 24, 2024
Great customer service. Went in right when they opened and they attended us right away m. Walked out with great deal and vehicle Went in right when they opened and they attended us right away m. Walked out with great deal and vehicle More
by BESSYEHONEY
