Back

Penske Chevrolet Of Cerritos

Cerritos, CA

4.4
1,565 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
Contact Dealership

18605 Studebaker Rd

Cerritos, CA

90703

Directions

By Type

Showing 1,565 reviews

October 10, 2024

Great, nice, polite, fast job Explain all i needed to know, great timing job well dibe More

by MEHERALDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name forgot nice person
October 10, 2024

Service writer Adrian was very helpful and gave amazing customer service, however, no shuttle service or car wash makes me not want to return. We pay large amounts of money for our Chevy vehicles yet we ar More

by JCOVARRUBIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos. I would like the opportunity to discuss your recent experience with our Service Department regarding the availability of a shuttle service and car wash. Please reach out to me directly. I look forward to hearing from you. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

October 10, 2024

Great car buying experience. Jorge Orozco made it possible to send me home in the vehicle I wanted. Great customer service. More

by JESUSHERRERA0550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Leslie and Hellen were the best. They helped me out so much and were extremely efficient. These two girls deserve a raise. Thank you to them both More

by AME12REY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie and Hellen
Oct 09, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience with our team at Penske Chevrolet of Cerritos. We're grateful for your kind words and support.

October 09, 2024

I did a survey in the past. But I think does not matter my opinion . Never got an answer. More

by JCRZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep
Oct 10, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, I would like to learn more about your experience with us and the quality of communication that you have encountered. We pride ourselves on the high-quality standards we maintain here at Penske Chevrolet of Cerritos, and I would appreciate the opportunity to speak with you about your feedback. Could you please reach out to me directly? Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

October 08, 2024

Had to wait for longer than 30 to get back my car although I was told it was ready! Had to chase around the rep to check if she had gotten my car delivered to the driveway however chisme was better More

by NESTOR.FRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Check my service receipt nestor.franco@hotmail.com
Oct 09, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos and would like the opportunity to discuss the price of the repairs performed by our Service Team, as well as the overall level of customer care that you have received. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

October 08, 2024

The purchase process went well. I would recommend them to friends and family. Always helpful More

by JOAHANNASCOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash
Oct 08, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for recommending Penske Chevrolet of Cerritos. Feel free to reach out if there's anything else we can assist with.

October 08, 2024

Excellent customer service! From the moment we pulled into the lot we were greeted and everyone answered any questions we had. More

by alexandra_danielle22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos is very grateful for your kind words. We appreciate having had the chance to assist you. Drive safely.

October 05, 2024

I always bring my car here for service. It's always a good experience, regardless of the good or bad news I get regarding my car. I always work with Shania Barnes. Nothing against the other More

by SHREK28465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Oct 05, 2024 -

Penske Chevrolet Of Cerritos responded

It's wonderful to hear about your positive service experiences here at Penske Chevrolet of Cerritos. Our team appreciates your trust, and we're glad you're consistently satisfied with our service.

October 05, 2024

Terrible customer service. Our service rep was dreadful. Rude and tried to be the mechanic. More

by KATHERINE.0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Cornejo
Oct 06, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Chevrolet of Cerritos and would like the opportunity to discuss the level of customer service and professionalism you received from our Service Team. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

...
7
...