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Penske Chevrolet Of Cerritos

Cerritos, CA

4.4
1,577 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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18605 Studebaker Rd

Cerritos, CA

90703

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Showing 1,577 reviews

April 24, 2024

I bought my diesel Suburban recently. I had pleasure dealing with guys in Acton. Very professional, friendly and nice people. More

by IPOBOSTON
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry
May 04, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words about Penske Chevrolet of Cerritos. It's good to hear our team made your Suburban diesel purchase a smooth experience. Our professional and friendly staff thank you for your support.

April 24, 2024

This dealership is the best. Very helpful and knowledgeable, and they work fast! Thank you Cerritos! More

by BATESLAUREN01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leah Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lesley
May 02, 2024 -

Penske Chevrolet Of Cerritos responded

Your words are much appreciated. We're pleased that our fast and knowledgeable service met your expectations at Penske Chevrolet of Cerritos.

April 23, 2024

Very helpful very pleasant wonderful service , would like to get car next time again, would recommend to friends very good deal Nicola is the best More

by CHARITOCASINTAHANDTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayda Alnimri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad to hear of your positive experience with our team at Penske Chevrolet of Cerritos. We appreciate you recommending us and look forward to assisting with your next vehicle purchase.

April 23, 2024

I’ve leased and bought 3 cars here. I am very happy with their service. Very welcoming and friendly. They always go above and beyond. Thank you so much! My favorite dealership. Service More

by Brayjanellek
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Cerventes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Martinez
May 02, 2024 -

Penske Chevrolet Of Cerritos responded

Your loyalty to Penske Chevrolet of Cerritos is greatly appreciated and we're glad you've been satisfied with our service. We agree, our service center does a great job! Thank you for this kind review.

April 23, 2024

Aggressive sales: I was assured verbally my initial credit check would be a soft check, and it wasn't. I had buyer's remorse and could not speak to a manager like I was told via phone. Once stuck with More

by OFFCORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicola Alhersh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your overall experience with our Sales Team regarding the vehicle you purchased as well as the level of quality you received in regard to the Cilajet application. Can you please send your preferred contact method to me? Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

Jul 10, 2024 -

OFFCORN responded

Hi Reed, My name is Ofelia Coronado. My phone number is 323-919-1144, and my email is offcorn@gmail.com. I want to give you more details regarding the Cilajet upsell and the quality of the application; I am not sure what products were used, but a ceramic application was definitely not applied. I also refinanced my loan and need to cancel the extended warranty, GAP, and all additional upsells, as I purchased these through my credit union. I spoke with Fidel, who mentioned I need to come in personally with proof of purchase from my credit union. Why can't I email this information or submit it in writing? Your attention to this matter is appreciated.

April 23, 2024

One star is being generous. I waited 4 HOURS for an oil change, air filter change and tires rotated. Staff are rude and on their cell phones. Not one person said Thank you. Tras More

by KRISTAH14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Lady with attitude
May 08, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos and I would appreciate the opportunity to speak with you to address the level of customer care you received from our Service Team regarding the subsequent wait time for the oil and air filter change and tire rotation performed on your car, as well as its condition afterward. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

April 22, 2024

Worst service ever very rude. I paid for things not needed car returned unfixed. With last text will leave car out in the parking lot. More

by TONYSANABIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shania Barnes
May 08, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos and I would appreciate the opportunity to speak with you to address your experience with our Service Team regarding the service provided to you and the condition of your car afterward. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

April 22, 2024

Good Staff and very good service and I am enjoying my Chevy car to drive very comfortable Thank for everyone in Chevrolet 🙏🙏 More

by tinaahmed894
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Medina
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words about Penske Chevrolet of Cerritos and our services. It's great to hear that you've found complete comfort in your Chevy car. We always strive for the best experiences for our customers with their vehicles, so it definitely gratifies us to know you're enjoying it so much!

April 22, 2024

This was the best customer service ever received at a dealership! Daniel Martinez (salesperson) greeted me and I told him the make and model of the car as well as stock number. He made my wife every comf More

by Taric Hegab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Martinez (5 stars) - Sales/Amir Davison - Internet Lead (5 stars)/Jorge - Finance (5 stars)
May 02, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate the comprehensive feedback, Taric. It's evident that our team made a lasting impression during your visit to Penske Chevrolet of Cerritos. Your mention of their attention and professionalism confirms that they conveyed the impeccable service we strive for all our customers to experience.

April 22, 2024

We were very pleased with Leah and services , would definitely be back to buy another vehicle. More

by GROMERO0805
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Sneed
May 02, 2024 -

Penske Chevrolet Of Cerritos responded

We value your positive feedback about purchasing a vehicle from Penske Chevrolet of Cerritos, and we're very proud of our team’s efficacy. Hoping to serve you again soon.

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