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Penske Chevrolet Of Cerritos
Cerritos, CA
1,572 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers.
Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,574 reviews
July 25, 2024
car was ready earlier than expected. We got a phone call and came right back to pick up car We got a phone call and came right back to pick up car More
by katedenk
Verified CustomerEmployees Worked With
July 25, 2024
I was greeted and taken care of in a timely manner. They George was very helpful and friendly They George was very helpful and friendly More
by LOISMRHODES
July 24, 2024
I have already addressed my concern in an Other survey Received previously. I have Nothing no ore to add. Received previously. I have Nothing no ore to add. More
by zmanbbb
July 23, 2024
Lea was available throughout the process to answer all my questions and explain the documents and the forms that need to be filled out. questions and explain the documents and the forms that need to be filled out. More
by Basic Bob
Employees Worked With
July 23, 2024
The service department is first rate, very quick and efficient. They are experts at quickly processing customers through the system and you are never left wondering the status of your repairs. Keep up t efficient. They are experts at quickly processing customers through the system and you are never left wondering the status of your repairs. Keep up the great work! More
by VICKIDESLER
Employees Worked With
Adrian Martinez
July 21, 2024
Barun and Jorge were great and made the buying process very easy. They worked with us on timing so that they could make the process as convenient for us as possible. very easy. They worked with us on timing so that they could make the process as convenient for us as possible. More
by Mike D.
July 20, 2024
I had a great experience; I was happy with the result of my service, this was our first time here and we'll be back for all future services. My issue was not resolved, but I know my service advisor will mak my service, this was our first time here and we'll be back for all future services. My issue was not resolved, but I know my service advisor will make things better for us on our next visit. Thank you from the Martinez Family. More
by Martinez90670
Employees Worked With
Shania Barnes
July 20, 2024
Penske Chevrolet staff worked with me and did a very good job of maintenance on my vehicle. Also, the staff helped me to redeem Chevy Reward points to help me, as a retiree to save money on the cost of my o job of maintenance on my vehicle. Also, the staff helped me to redeem Chevy Reward points to help me, as a retiree to save money on the cost of my oil change More
by CARMICHAELSHELBY
Employees Worked With
Service Department Staff
July 17, 2024
This place has to be the worst service department. I scheduled my truck for a oil change service online for 5:00pm and noted that I would be waiting for the car. Upon arrival at 4:45pm, I was told t I scheduled my truck for a oil change service online for 5:00pm and noted that I would be waiting for the car. Upon arrival at 4:45pm, I was told that they do not take people after 4:00pm or will have to leave the car overnight. I expressed that I had an appointment and that I would be waiting for the car. they refuse to take the car and service it. It was until I requested to speak to a manager that they changed their mind and wanted to perform the oil change. I did not thrust them to perform the work. After while the manager came, I informed him of the situation, and he told me that they made a mistake and that they would do the oil change. I did not have them do the oil change, they are not trustworthy, and I had felt that they would do something to retaliate against me for bringing the car at 5:00pm. the manager got angry that I even had him come out to talk to me. Again, worst service ever. this is the third time that they have refuse to do work on my new truck because of the time I took the vehicle to service. If they do not accept vehicle after 4:00pm then they should post the time online. It is too bad that I will no longer take my truck to them, been 1 mile away from home. Instead, I have to drive further to get my service done. Shame at Penske Chevrolet for not putting they customer first. This department need attention. More
by giovannipiazza
Employees Worked With
Dave Driscoll
