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Penske Chevrolet Of Cerritos

Cerritos, CA

4.4
1,565 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers. Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
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18605 Studebaker Rd

Cerritos, CA

90703

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Showing 1,565 reviews

September 23, 2024

Had a great experience at cerritos location. Really worked with us in regards to our budget. Highly recommend More

by mysweet41
Recommend Dealer
Yes
Employees Worked With
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex from GMC who unfortunately was off.
Sep 23, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for recommending Penske Chevrolet of Cerritos. We’re glad our team could work with your budget and make it a great experience. Stay safe and take care!

September 23, 2024

Service was excellent Jorge Orozco was doing nice job he answer all my cuestións, next time if I planing to buy another car I want ask for Jorge Orozco. More

by JULIOSOTELO911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barun Afkhamnejad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Penske Chevrolet Of Cerritos responded

Glad to hear you appreciated our team's service at Penske Chevrolet of Cerritos. We look forward to assisting you again. Take care.

September 21, 2024

Adrian was extremely helpful and communicated promptly. The parts ordered came in very fast and my car was repaired the same day. My only disappointment was the cost to replace the battery. Thanks Adrian! More

by JCBENNETTELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Adrian
Sep 23, 2024 -

Penske Chevrolet Of Cerritos responded

Thanks for sharing your experience. We're pleased to hear Adrian provided prompt communication and quick repairs at Penske Chevrolet of Cerritos. Please reach out if you'd like to discuss the battery cost further.

September 20, 2024

Hi recommend dealership, Friendly and professional doing Business. I have a good experience with them More

by MHDHAM5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Tabbah
Sep 23, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, We are glad to learn about the friendly and professional experience you've had here at Penske Chevrolet of Cerritos. However, I would like to learn more about the 3-star rating we have received. Please reach outto me directly so we may discuss this in greater detail. Sincerely, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 19, 2024

I worked with Nick, he is very helpful and nice person. He helped me to get the better deal. More

by PATAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for the 5-star review. We're pleased that our team was able to assist with a better deal. Wishing you well, from Penske Chevrolet of Cerritos.

September 19, 2024

Service: Communication was very strained, no return calls, process took 30 days longer than it should have. Shania Barnes was our contact person. More

by bill@norwalkautoauction.com
Purchase Time
Recommend Dealer
No
Employees Worked With
Shania Barnes
Sep 21, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos and I would appreciate the opportunity to speak with you to address your feedback regarding the level of communication you received from our Service Team. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 19, 2024

I was the first customer to arrive at Penske for my 7:00 am appointment. I was greeted by Adrian Martinez with a warm welcome. Adrian impressed me with all the answers to my questions. Very friendly and pro More

by ANGELA.FDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only dealt with Adrian Martinez
Sep 21, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience at Penske Chevrolet of Cerritos. We're pleased to hear that our team provided professional and friendly service. We appreciate your trust in us.

September 18, 2024

Terrible and disappointing No service van for dropping off or pick up No loaner No reimbursement for my Uber and time Went in for a recall and could not get an explanation as to the issues my vehicl More

by galarza123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Sep 21, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos. I would appreciate the opportunity to speak with you to address your feedback regarding your recent interactions with our Service Department, specifically about the availability of pickup and drop-off services, loaner vehicle options, and the details of the services. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

September 17, 2024

Decent selection of cars, and they are willing to make reasonable deals. Would recommend, and go there again if needed. More

by VDIR6954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Alhersh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Penske Chevrolet Of Cerritos responded

Penske Chevrolet of Cerritos appreciates your recommendation. We're glad to hear about your positive experience with our car selection and deals. Wishing you well!

September 17, 2024

I was not notified about the status of my vehicle . 5,days later I had to call and I was very upset that I was not offered a loaner car, they did not care if I needed my car for work or not. This is th More

by PINKY72HOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe
Sep 20, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos, and I would appreciate the opportunity to speak with you about the level of communication you have received from our Service Team. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

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