Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Penske Chevrolet Of Cerritos
Cerritos, CA
1,655 Reviews
At Penske Chevrolet of Cerritos, previously known as S & J Chevrolet in Cerritos, we make shopping for a new Chevy or used car including used Chevrolet in the Cerritos and Long Beach areas easy. Schedule service at Penske Chevrolet in Cerritos, also serving Orange County, Long Beach, Anaheim, Bellflower, Buena Park and all our Los Angeles County Chevrolet customers.
Our service and parts department can help you with all your automotive needs whether it's a tune-up, oil-change or major repair. Penske Chevrolet of Cerritos, your Cerritos Chevrolet and Long Beach Chevrolet dealer, serving Los Angeles and Orange County. Receive excellent customer service serving Los Angeles, Long Beach and surrounding areas, from your local Chevrolet dealer, Penske Chevrolet - your Cerritos Chevrolet dealer, as well as all of Southern California Chevrolet dealer.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,655 reviews
February 20, 2025
Professional and helpful. I will always ask for Pavel. Just an FYI though. Let the Manager and the folks who answer the phone if the service advisory is scheduled in. I I will always ask for Pavel. Just an FYI though. Let the Manager and the folks who answer the phone if the service advisory is scheduled in. I went in last month and Pavel was out sick. I left messages on his voice mail as well as the Manager and didn't get a call back. No one could tell me anything including the Manager. When I called back the third time at 4pm I spoke the the Manager and he took care of the problem. More
by GEOFFREY DEAN MALLARD
Verified CustomerEmployees Worked With
February 19, 2025
Adrian really took care of me. He got me my rental car with a little wait and even helped me buff off a scratch on my car. He was consistent and precise with his communication. He He got me my rental car with a little wait and even helped me buff off a scratch on my car. He was consistent and precise with his communication. He also has a very kind of professional demeanor. More
by greggiehoney
Employees Worked With
Adrian
February 15, 2025
They were very straightforward with what I needed and did not need. The price was somewhat high for the work but they used every discount they could to get me the best price. not need. The price was somewhat high for the work but they used every discount they could to get me the best price. More
by STEELBED85
Employees Worked With
Service Dept
February 12, 2025
It was great! .. staff was excellent had no issues nor problems with staff at the dealership .. staff was excellent had no issues nor problems with staff at the dealership More
by CARLOSLUNA3888
Employees Worked With
Other Employees :
Mario 5 stars🙂
February 09, 2025
Felipe was excellent and took great care of me. He kept me informed along the way and and updated as the insurance company took its sweet time approving supplemental repairs. I highly recommend Fel He kept me informed along the way and and updated as the insurance company took its sweet time approving supplemental repairs. I highly recommend Felipe as your trusted Service Advisor when you visit. More
by harris57
Employees Worked With
Felipe Cornejo
February 09, 2025
I was offered with protection plan for 1500 and 600 for gap however when the breakdown was presented on official documents- it is showing 2850 and 900 respectively- They are presenting how much is the mont gap however when the breakdown was presented on official documents- it is showing 2850 and 900 respectively- They are presenting how much is the monthly payment -instead of total cost of the car- When I pointed it out he immediately changed it - I will not trust the final documentation they will present to you - Always ask what interest rate and final cost of the car and not how much you will pay monthly That is how they will trick you More
by lynhelstern
Employees Worked With
February 07, 2025
They released our vehicle without checking exterior lights and found out the headlights and break lights were not working and when I reported to the service adviser, she mentioned that was not our comp lights and found out the headlights and break lights were not working and when I reported to the service adviser, she mentioned that was not our complaint when we sent the vehicle. It a safety matter and part of itemized invoice that they performed multiple inspection that includes exterior lights. More
by MIGUELITO
