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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,032 Reviews

1,032 Reviews of Penske Cadillac of South Bay - Service Center

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May 13, 2023

Really nice service center with excellent customer service. Javier Garcia was the best! Came in for just an oil change and in need of scheduling another day to install puddle lights and he was able to More

by Krosvold0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
May 12, 2023

Service is done with a smile from Robert Wood, always very attentive! Service is al way completed when promised. More

by GTOM03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

I’ve always gotten first class service from Efrain Guerrero whenever I bring in my Vue for repair and/or service. Very knowledgeable and helpful. More

by lswinth1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero
May 12, 2023

Robert did a great job! He also provided good advice on a future service need. More

by JCABRERA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
May 12, 2023

Javier did a great job of communicating and having my caar ready hen needed. Thank you. More

by dDad
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier was terrific. I did not work with Vikky mentioned above
May 11, 2023

Very good service it was delivered sooner than expected, Robert the service rep is knowledgeable. More

by REALTORMARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wrighe
May 11, 2023

Javier was great to work with, we ended up doing a major service + fuel filter and diffs with a 24 hour turnover and he made sure everything was taken care of. More

by WIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
May 11, 2023

It was a pleasure to have a service representative (Efrain) who was attendant to the customer. Making initial drop off, follow up, and pick up smooth. If there is a problem, he keeps you aware. Exc More

by GINA2THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero - Sevice representative
May 11, 2023

Efrain was very helpful and friendly and was easily available with out having to wait for his attention. More

by VINCE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
May 11, 2023

Always a pleasure to have Efrain as my service advisor. cordial and efficient; this was a routine service with no issues. More

by BOBMIMURA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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