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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,032 Reviews

1,032 Reviews of Penske Cadillac of South Bay - Service Center

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May 17, 2023

An early appointment was essential for a fast turnaround, parts were available and the service was excellent as always More

by JAIMEHDM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

Marleen is awesome. She took care of business in a prompt and professional manner. She made my experience seamless. More

by Agentross21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene
May 14, 2023

Love this dealership because of the outstanding care given to my car by Reggie Shelton and his amazing staff. I know when I come into Penske that I will receive outstanding customer service from trustw More

by GWEMMOY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
May 14, 2023

We work with Greg and Jesus Benitez. They are quality and enjoyable to work with. More

by ELITEBLACKCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023

Working with Robert Wright had been wonderful. He has made the process so effortless. Thank you for always taking good care of my service needs! More

by JADAHLEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haroutioun Boyadjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Synath Meas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023

I do not know how to answer this since after 4 weeks I can not get a simple answer why your service man could not do my tire rotation. Robert is good & your service manager is trying. Robert did not More

by SLYTFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
OMG THIS IS STUPID
May 14, 2023

Responsible work attitude for the best interest of manufacturer while understanding customer’s needs and complaints. More

by ournsf
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bob Uchida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Wright
May 13, 2023

Reggie is professional and friendly! Very trustworthy and caring towards his customers. I would follow him to any dealership! More

by PHRISKY
Recommend Dealer
Yes
Employees Worked With
Reggie
May 13, 2023

Very professional and service was quick and even washed my car. I bought my car at Pensky due to location and service department. More

by JANETCLEMENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023

Very professional service adviser and customer service I would recommend my friends and family to this dealership A service writer was very professional Courtesy and answer all my questions I will recommen More

by LARRYMARTINELLI441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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