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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,032 Reviews

1,032 Reviews of Penske Cadillac of South Bay - Service Center

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May 24, 2023

Professional, quick fast efficient no gimmicks the best service better than most other car dealers More

by GOMEJZ1412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efran Guerrero
May 24, 2023

Reggie Shelton is the only reason that I come to Penkse. I live in Pacific Palisades. He is the best and I would not go anywhere else. He is always plesant, helpful, trustworthy, kind, and thorough. His fol More

by COFIESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Uchida
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Efrim is a wonderful service rep. He always listen and see to it that your car is serviced accordingly. Betty is also the best sales rep More

by DIVA_33
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Guerro, Javier
May 23, 2023

They never reset my oil change meter in my car So I had to drive back another day to reset it. Gas and time while paying top money for oil change to not be complete is mind boggling. Will I come back I am More

by DREWENSDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
May 23, 2023

Very professional and took the time to go over all options at the best cost More

by DONTAYPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

Dealership was great on time service but when I received my vehicle it was not right warning light came on. More

by FREDAMA301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

I don't know the service person name, but he gave excellent service, called when the car was ready More

by LAJENAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023

They are not forthcoming about pricing and not helpful during or after service. They messed up my key and are now trying to charge me to replace it. More

by BRIANAPASTRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haroutioun Boyadjian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reynaldo Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caddy Munteanu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vikky Posadas
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

My service was exceptional, as usual. I appreciate the care and attention from my service provider. As a long time Penske customer, I continue to receive excellent service. More

by DPRESLEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Wright
May 20, 2023

Javier was great. Two and a half hours for an oil change and tire rotation WITH an appointment and $130.00 charge...not so great. More

by RICHARDAGATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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