Penske Cadillac of South Bay - Service Center

Great experience, exceptional service, very kind people there, highly recommended if anyone needs service done on their car. there, highly recommended if anyone needs service done on their car. More

Customer waiting room clean my wait time was 2. 5 not bad with complementary car wash impressed 5 not bad with complementary car wash impressed More

Robert kept me apprised of developments throughout the process and had me speak with Bruce for further clarification on the hiccups with GM. Thank you Robert. process and had me speak with Bruce for further clarification on the hiccups with GM. Thank you Robert. More

Awesome experience with Tyler he was friendly and knowledgeable! I love my new escalade esv knowledgeable! I love my new escalade esv More

Robert kept me apprised of developments throughout the process and had me speak with Bruce for further clarification on the hiccups with GM. Thank you Robert. process and had me speak with Bruce for further clarification on the hiccups with GM. Thank you Robert. More

Everything went very perfect. I’m very happy with the results. Thank you so much. I’m very happy with the results. Thank you so much. More

Reggie is awesome he should be general manager. How efficient can one be. Thanks for the service Reggie! How efficient can one be. Thanks for the service Reggie! More

Service had been great until I had a problem with my sunroof and Penske wanted me to pay $2900 to replace a motor that I did not break. The extended warranty did not cover and my regular warranty ended sunroof and Penske wanted me to pay $2900 to replace a motor that I did not break. The extended warranty did not cover and my regular warranty ended while I was waiting for my appointment. In the end your Manager helped me and got the cost cut down tremendously. My only concern was my change wallet which was on the driver door was almost emptied by one of your workers. My car has been left for several days before and never had anyone bothered it. I sent a message to Robert and he never responded. To me that is unprofessional. I work for the largest utility in the country and what we push most is exceptional customer service. Your service Manager was great. I have not brought my car back since then because I was mad. I’m over it now. Thank you for your time More

Service Tection was spot on service manager knowledgeable knew what I needed. Thanks everybody.job well done knew what I needed. Thanks everybody.job well done More

Every thing was on time. First time there and I will return because of the number one sever I received First time there and I will return because of the number one sever I received More