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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,003 Reviews

1,003 Reviews of Penske Cadillac of South Bay - Service Center

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May 31, 2023

Great service and nice customer service I love to come back in the near future thank you More

by MENDOZA517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Penske South Bay, so far the best dealership and so easy to work with. Sales reps. Very accessible. More

by KINOSENTERTAINMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reynaldo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

The Assistant Service Manager, Marlene, was friendly, knowledgeable and very professional. You should be proud to have her on your staff. More

by Rphalle5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene Bobrowsky
May 28, 2023

My service representative Marlene was excellent and very knowledgeable.and very attentive to detail. Made the experience worthwhile. More

by LYDIAJBOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlene
May 27, 2023

Once again Reggie and his team came through for me and my sick Chevy Impala! My car was diagnosed and repaired in just three hours. In about a month I'll bring it back for a lube, oil and filter and new brak More

by MARRWARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton (service)
May 27, 2023

When it comes to servicing my car , it is great to have experts who are also reliable and trustworthy More

by BAYEARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
May 27, 2023

Professional and courteous as usual. I feel confident that Penske will take care of my vehicle. More

by RDAIGLE1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Members not listed
May 26, 2023

Robert has great follow though and reruns my calls promptly. He is accommodating and keeps His appointment schedule with me. I do lá the cover/ tea bar while waiting for my car yo be serviced. More

by SUSIEBOSSLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss Betty!
May 26, 2023

It’s a pleasure to have Efrain assist me with the communication and details of the services done to my car. He’s very kind personable and a great listener. Customer service is very important. It keep More

by DJLUPIZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haroutioun Boyadjian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reynaldo Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caddy Munteanu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : You guys need to bring the shuttles back to transport locally when needed. This will inhance to quality customer service
May 25, 2023

Marlene is the absolute best. Her honesty and demeanor were very calming. She is the consummate people person. More

by Agentross21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene
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