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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,003 Reviews

1,003 Reviews of Penske Cadillac of South Bay - Service Center

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June 14, 2023

Robert does a great job communicating the status of the job. Always have a good experience. More

by KATIEJ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Service was great. Robert is always accommodating and explain everything to you very well. Thanks! More

by GMADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Reggie was incredibly helpful and the car now runs great! !! 103,000 miles and counting. ac More

by ACOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie in Service
June 11, 2023

Hourly rates very expensive 265 an hour also damage to my panel driver side cracked repotted it to service advisor have heard back from him in three days More

by DURRANDBUTLER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reggie Shelton
June 11, 2023

The staff is very well trained and the service is Excellent. Friendly and helpful, I will come back to you whenever I need help. More

by JOHN.J.CURTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

Javier is a very professional person outstanding and very helpful person and he knows his job very well More

by HM-MARQUEZ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

Robert Wright, service manager, is great however two hours for an oil change is quite a long time when coming in at 7am. Additional 40 mins for a car wash seems long as well. Better coordination is reco More

by kentmader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Best service at this location I am very much happy with the cordial approach team has. More

by SAKOBOYADJIAN73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haroutioun Boyadjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efren & Coco are the best. They are professional at what they do.
June 08, 2023

Efrain is always helpful and gets my car down fast so I don’t wait long More

by steph.trinidad5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
June 08, 2023

Reggie truly helped streamline multiple repairs on time and within budget. He's the best. allan More

by ACOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie in Service
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