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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,003 Reviews

1,003 Reviews of Penske Cadillac of South Bay - Service Center

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June 17, 2023

Great people to deal with They take care of all customers Try them very friendly and they know what they do More

by KINGSATTO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

Marlene & Steve from Penske South Bay were the best, very professional , kind, and did the best More

by DOUGLAS.MERCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene , Steve
June 17, 2023

Javier is great service person displayed great customer service. Javier kept me informed of what was going on and how long it would take. More

by PATRICIATATE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
June 17, 2023

Professional and efficient service. Very satisfied. Would return for additional service. Pleasant surroundings. Needed a few 'snacks." More

by frewayfran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton, Marlene Barbrowsky
June 16, 2023

The service rep. was professional and very polite. They were very informative on issues concerning my truck. More

by MAC.BALDRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Excellent service by Robert Wright. He took care of me and my car. Thank you. More

by WENDYEW2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Too expensive for the service given. It is less expensive surely at other facilities. Thanks. More

by Mmudallal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Rodrigeuz
June 15, 2023

I am completely satisfied with the service that my car received. I am also impressed with the attention that Reggie Shelton gave to my car as well as keeping me informed. The only thing is that I wanted a More

by GREGMO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
June 15, 2023

Made appointment through Mr. Shelton. He met & greeted us upon arrival. He clearly explained and advised on what needed to be done to properly service our vehicle. Mr. Shelton wa More

by JERAAND5354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Shelton, Mr. Guerrero,
June 14, 2023

Superb service by Service Writer, Maria. She kept me updated on progress of oil change as I had just a 2- hr. window between appts. More

by KBERGPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New employee, Maria. & Ephram sp?
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