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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,004 Reviews

1,004 Reviews of Penske Cadillac of South Bay - Service Center

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June 30, 2023

I brought my Escalade for service which should have taken 1 day but i waited 9 days and i rented a car and had to pay for 8 days and was not happy with that.. More

by ANDRWBACH55
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Robert Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Efficiency great service very nice very professional with a smile and excellent job. Appreciate all of the employees there thank you thank you. More

by LIKAHIHI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Reggie
June 29, 2023

Afrin is the only reason I patronize the establishment. I’ve bought six cars from them over the years More

by WATMANCOMMERCIAL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Efrin
June 29, 2023

Reggie is fast and efficient as ever. He always provides me the best service. He should be the manager for customer service at the dealership. More

by ORALIMPLDR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Reggie
June 29, 2023

People here are very professional and helpful. I know my vehicle is in good hands. More

by DAVIDTANTHONY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
June 29, 2023

Friendly and helpful with dealing with my account. Even washed the car. Everything was good. More

by CARLOTAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
June 28, 2023

Marlene Bobrowski is ten best! , she was very kind, helpful & professional, she definitely needs a raise in pay! More

by DOUGLAS.MERCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene Bobrowski
June 28, 2023

Service was excellent. The facility was extremely clean and everyone was ver nice. Thank you. More

by Timmyb5
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Efrain
June 28, 2023

Love the staff but feel like there is opportunity to streamline the process so it doesn’t take an hour to drop off and an hour to pick up for service. I’m also including time to get loaner/rental. More

by GALLAGHER25
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton 5 stars
June 27, 2023

Very nice and kind very helpful answer question thank you for you kind and understanding More

by Lindaspringfield06@gmail.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maria
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85
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