Penske Cadillac of South Bay - Service Center

I cannot imagine better service provided by Reggie Shelton. Outstanding. His professionalism and repair knowledge is the main reason I return to Penske for service. Shelton. Outstanding. His professionalism and repair knowledge is the main reason I return to Penske for service. More

Reggie is reliable and always informative. I’m always kept up to date on recalls, My vehicle is always in good hands. I’m always kept up to date on recalls, My vehicle is always in good hands. More

Great service! Always appreciate the efficiency and professionalism of the staff. Always willing to assist. Always appreciate the efficiency and professionalism of the staff. Always willing to assist. More

Efrain is the best service advisor period! Makes it a pleasure to take my car in for service everytime! Makes it a pleasure to take my car in for service everytime! More

I don’t care to write 15 words. It was what I expected. Everyone was professional and kind. It was what I expected. Everyone was professional and kind. More

Reggie the service manager is the Best! I will always work with him and Bruce! I will always work with him and Bruce! More

Everything went so fast i didn’t get a chance to confirm my course of action with my car. The communication comes out so quick there’s no real conversation with the customer to determine what is actually ne my course of action with my car. The communication comes out so quick there’s no real conversation with the customer to determine what is actually necessary vs what can be avoided More

Due to Javier Garcia, for the first time customer service was how it should be. was how it should be. More

Service was fantastic on a very timely manor. Service associates were doing a great job Service associates were doing a great job More

Left my Escalade for service and [t took 9 days when it should have taken 1 day I had to rent a car whitch i had to pay for 8 days. not happy about that. should have taken 1 day I had to rent a car whitch i had to pay for 8 days. not happy about that. More