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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,005 Reviews

1,005 Reviews of Penske Cadillac of South Bay - Service Center

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July 08, 2023

Great costumer service always. Informed me of the length of time it would take for my vehicle to be ready. More

by ANAYAER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
July 08, 2023

Excellent customer service by Javier Garcia. He helped me with an oil change & some lane assist issues that my truck was having. He was able to get me out of there quick. Very Respectful & know More

by Mikey V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
July 08, 2023

The experience was pretty normal until I picked up the car and looked at the dash board and inspected trunk area. To my surprise the dashboard had white bird droppings splattered in several areas. The ele More

by J.MULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene
July 08, 2023

It was my pleasure doing business with, and Penske Cadillac l will always have my car serviced at Penske Cadillac More

by BUSZBEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Showed up without an appointment, and they took me right away, told me how long it would take and when I came back my truck was ready More

by Stevethebldr
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene
July 08, 2023

Reggie Shelton is THE BEST. Have followed him from Martin Cadillac. Don’t trust anyone else with my beautiful Cadillac. More

by CAROLYN_DEVINNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
July 07, 2023

My 30,000 mile service was done on time and cost less than quoted. Thank you More

by ceddyrest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Nothing but phrase for the shop employees, a great group of people, 5 stars group More

by BJTAGG75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene and Reggie, in the body shop
July 04, 2023

Reggie provided efficient, professional service. Appreciated the extra care and attention to detail. Car wash was a nice extra. More

by JATOTI
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton
July 04, 2023

Excellence services there was no long wait. Javier is a great staff person he response quickly. More

by PATRICIATATE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia is a great service staff.
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