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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,007 Reviews

1,007 Reviews of Penske Cadillac of South Bay - Service Center

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July 27, 2023

Good customer service , They took their time to listen to what I had to say More

by Cazares1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
July 27, 2023

Marlene is AWESOME, makes the process super smooth and simple. It’s a pleasure working with her.. More

by UO2PRZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene
July 27, 2023

Great service ontime and very helpful. Service was for an out of stat covid retrofit. More

by Kjkrizsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

The service Provider and the service Department I give five Stars, but the Customer Service Department need more training. My experience with them every time is not good, don’t return calls, can never get More

by BREEWSTERREBECCA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Shelton, service provider
July 26, 2023

great service, great people. Bruce and Reggie are the best !!! Always so helpful and accommodating. More

by laugust123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce, Reggie
July 26, 2023

They quickly figured out why the check engine light was on. Then they got right on the necessary repairs. They did an amazing amount of work in only 4 hours while I waited! Excellent. Very impressive. More

by BHALLRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero
July 26, 2023

Maria was excellent! she gave me good information about the services i needed and my service history. She gave me a time of completion and then beat it by a couple of h More

by ADRAINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Rodreguez
July 25, 2023

The dealership was clean and everyone is very friendly. My service advisor Javier always does a great taking care of my concerns. More

by JAGMAN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
July 23, 2023

Over the past 15 years I've had some disappointing experiences which has tainted my overall opinion of Penske. I continue with Penske due to convenience and Robert. More

by XXX
Recommend Dealer
No
Employees Worked With
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Fast service. Service was good, but the waiting area could use some sprucing up, like coffee for instance. More

by PHILIPTORRESTORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
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