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Penske Cadillac of South Bay - Service Center

Torrance, CA

4.5
1,007 Reviews

1,007 Reviews of Penske Cadillac of South Bay - Service Center

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August 11, 2023

So far so good. Drove in, Efrian came out quickly, got me in and out within 10 mins. I appreicate his effort to make sure I am not stuck at the dealer checking in my More

by RENEE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haroutioun Boyadjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrian - Service Advisor
August 11, 2023

My advisor Efrain Guerrero was fantastic. He kept me informed of what was goin on with my monitor. Service was outstanding! Thank you! More

by ROSA15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero
August 10, 2023

I’m never worried when I bring my car in. They always take care of my needs. More

by LAILARNEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Maria, was excellent and kept me well informed throughout the process. High cost of repairs. More

by ART.MEDINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Rodriguez
August 09, 2023

The service staff was helpful on getting me checked in and reserving a rental car. The repair technician was super fast and repaired my vehicle sooner than expected. More

by R8DRS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Javier was a great service advisor. He explained all the details included in the 60k service pkg. He stayed in touch by text to update me throughout the day. Fast, courteous checkout se More

by Diamondjackie22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Garcia
August 08, 2023

Service manager that helped me is very good and got the job done quick thank you More

by ROBERTLOPEZ681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

My service representative was very helpful and helped my with all of My concerns and needs. More

by RULY310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vikky Posadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

Great service! Efrain gave us a complete breakdown of what was needed for our vehicle hassle free. Very courteous to me and my family. I will be asking for Efrain More

by Djwoods1775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain from service department
August 06, 2023

Penske Cadillac is the best dealership in Southern California! Starting with incredible service from Service Advisor Reggie Shelton to the impeccable sales crew lead by the amazing Sales Woman Betty D More

by SPENCER82606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Shelton
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