Penske Cadillac of South Bay - Service Center

Customer service, was great. They delivered the truck when promised. Opened to my concerns greajob They delivered the truck when promised. Opened to my concerns greajob More

I was pleased with the service I received. I have dealt with Reggie Shelton in the past and have always been pleased with the way I was treated. This time was no exception. I have dealt with Reggie Shelton in the past and have always been pleased with the way I was treated. This time was no exception. More

Service representative Mr Reggie Shelton is very courteous polite professional He's my service representative he always takes care of my vehicles keep me posted in a progress on my vehicle The last courteous polite professional He's my service representative he always takes care of my vehicles keep me posted in a progress on my vehicle The last time I had a bee problem under the hood so it looks a little bit longer to diagnose the problem but he kept me posted and he finally got the truck fixed. More

Robert Wright, the service manager, is absolutely the best! Professional, responsible, and clear when he disccusses my car. best! Professional, responsible, and clear when he disccusses my car. More

The Service Mgr I dealt with, Javier, was very good. He was pleasant to speak with and informative. I got just what I asked for. He was pleasant to speak with and informative. I got just what I asked for. More

I understand that there’s a California premium for doing business in this state. I just moved back here from Virginia Beach and my oil change here was $143 almost double what I was paying back east I may ne business in this state. I just moved back here from Virginia Beach and my oil change here was $143 almost double what I was paying back east I may need to find another location to perform my oil change. More

Horrible service took to long , no concerns for the customer it was just a bad experience customer it was just a bad experience More

Absolutely a horrible experience. I was never offered my choice of financing. I was told GM Financial wasn’t offered because it wasn’t a good choice. I have no idea where my ev credit I was never offered my choice of financing. I was told GM Financial wasn’t offered because it wasn’t a good choice. I have no idea where my ev credit went. Worst car experience ever! More

Great experience. Marlene was very professional and helpful. Got My car back the same day Marlene was very professional and helpful. Got My car back the same day More

As always, Reggie and the whole service team were excellent. friendly, professional, and timely. Thank you for all you do. excellent. friendly, professional, and timely. Thank you for all you do. More